Windows 8 and 8.1 Forums


Slow web when downloading large files after clean install

  1. #21


    Posts : 216
    Win 8.1 Pro x64


    There seems to be a disconnect. My laptop works fine, is quick (can't run comparable downloads). My desktop wired from cable box through the router and with the Linksys software handled downloads fine prior to the Win 8.1 clean install. And if you look at the Shaper stats with the router inline (#10) and without (#14), both since the install, they are comparable. So if there's anything wrong, and I'm not sure there is, wouldn't it be something in the Windows install or setup, not the router?

      My System SpecsSystem Spec

  2. #22


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    You do not have to use any software that came with the router, in order to connect to the Linksys router. I still need the Power Levels from the Charter Gateway.
      My System SpecsSystem Spec

  3. #23


    Posts : 216
    Win 8.1 Pro x64


    I ask for a third time: What is Charter Gateway?

    The thing is that I can be downloading three videos and sites load quickly as happened last night for example, but another time be downloading one and everything goes to a crawl, as is occurring right now. Hard to figure.
    Last edited by highstream; 16 Jan 2015 at 13:17.
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  4. #24


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    The gateway is the box that the coax from Charter connects to, that you have your Linksys router connected to.
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  5. #25


    Posts : 216
    Win 8.1 Pro x64


    Thanks. The Charter site below says to power cycle the modem and use http://192.168.0.1 to get the cable box system information, but it's not connecting here. Replacing it with my own IP address returns the same result.
    Configuring Wireless Security - Charter Communications

    That's with the router out of the path from cable box to computer. With the router back in, still cabled all the way, my IP address does bring up the Cisco login, but I'm assume that's not what you're looking for.
    Last edited by highstream; 17 Jan 2015 at 12:37.
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  6. #26


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    In order to use both the router and the Charter Gateway, you need to set the Linksys Default IP as 192.168.1.1. Then you should be able to access both the Charter gateway and Linksys gateway. That could be why you are having these issues.

    DSLReports.com in the Charter forum FAQ, has information on how to access the various Charter Gateway settings. Plus they have techs that are in the Charter Forum that can further assist.
      My System SpecsSystem Spec

  7. #27


    Posts : 216
    Win 8.1 Pro x64


    Thanks for that info. I'll look at it after my computer gets done merging a couple of partitions. In the meantime, I called Charter and they did a "hard reset" of the modem and then we tested speeds using the Charter system with the direct connection (no router). Mine were above Charter specs, 64 mb/s down and 4.4 up. They use https://www.charter.com/speedtest/.

    Afterward, I ran the same speedtest a few times with and without the router, and there is a clear difference absolutely and, most importantly, in consistency:

    direct ethernet connection (in mb/s):
    down: 61.3, 66.2, 60.7
    up: 4.39, 4.39, 4.37

    ethernet through router:
    down: 56.0, 18.62, 39.54
    up: 4.4, 4.37, 4.18

    When I added a large file download, the speed test and everything else came to a halt (but presumably wouldn't at another time of day).

    Win 7 laptop (i5):
    down: 51.3, 16.28, 45.06
    up: 4.46, 4.3, 4.37

    Question: do faster routers have any effect on the speed when wired through as I have it?

    Btw, there's another reason beyond a laptop why I use a wired-through setup: with my PS Audio dac/Bridge combo, I use the ethernet hookup, which provides much better sound, although the connection has proven to be a bit unstable, especially with websites that run video by default. But that's another matter, probably having to do at least in part with the software driver. I can say that there's been no obvious correlation between the dac operating and the off-on download/internet page loadiing problem I've raised here.
      My System SpecsSystem Spec

  8. #28


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Sounds then that the Linksys router is the choke point. The only way to get faster throughput is to get a wireless router that also offers gigabyte (10/100/1000). A router with gig ports will have a faster CPU and more RAM.
      My System SpecsSystem Spec

  9. #29


    Posts : 216
    Win 8.1 Pro x64


    I don't know why there's been this before and after situation, but the E1200 is an N300 router, so it must be time to upgrade and see how it sorts out.
      My System SpecsSystem Spec

  10. #30


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    If you are getting decent speeds with the Charter Gateway, just get an Access Point. I use the Engenius ECB350 with a POE (Power over Ethernet) for my main Wireless-N A/P. It will run circles around an all in one router/gateway. My router is a Cisco RV320.

    I never went with a Leased modem when I was with Comcast for a short while before I went back to ATT's U-Verse. I still have the Motorola 6412 modem downstairs.

    If you have Digital phone service through charter and are using their gateway for that reason. You can keep the EMT and still use your own modem & gateway/router.
      My System SpecsSystem Spec

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Slow web when downloading large files after clean install
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