Windows 8 and 8.1 Forums


Software to analyze NIC pissues

  1. #1


    Posts : 25
    Windows 8.1

    Software to analyze NIC pissues


    Is there an offline software package I can use to analyze why I can't don't have online access for my desktop; our laptop access is fine, modem and router are fine

    device manager doesn't show any red or yellow indicators of problems with any device

    right-clicking properties for my NIC (within device manager) shows it is working fine

    had installed a new NIC but no change in status so uninstalled and took back to store

    problem NIC is on the motherboard..

    Thank you.
    Attached Thumbnails Attached Thumbnails Administrator_ Command Prompt 2014-12-17 21.00.06.png  

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  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    What NIC model and latest drivers installed?

    Did you reboot?
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  3. #3


    Posts : 25
    Windows 8.1


    REaltek 10/100/1000 I have updated the driver from Realtek's site. Should I remove the Win7 folder in the Realtek folder within program files x86? I have checked properties for the network adapter and it shows the new drivers.
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  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I'd remove the folder, uninstall the NIC in Device Manager, reboot and let it re-install. See if it works.

    What model of Gateway?
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  5. #5


    Posts : 25
    Windows 8.1


    Gateway SX2110G
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  6. #6


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Have you tried the drivers from the Gateway site? They are old but sometimes the OEM drivers are the only ones that work right.

    Click image for larger version
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  7. #7


    Posts : 25
    Windows 8.1


    just downloaded thanks
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  8. #8


    Posts : 25
    Windows 8.1


    I had been trying several things and something worked. I don't know what, but a setting somewhere (my guess the Registry) was set correctly. I have access now.

    Thank you for suggestions. Now, after Windows updates yesterday, metro apps minimize to the taskbar after 10 seconds. I posted in another forum. (I know this is networking)

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  9. #9


    Nice software. I Like this

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Software to analyze NIC pissues
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