Windows 8 and 8.1 Forums

Loss of ISP

  1. #1

    Loss of ISP


    MY ISP is Brighthouse Tampa and I read several newspapers online. While reading with a wired connection about 5-8 min the internet cuts off and most times I have to restart. It there some type of timing set up by the ISP or my computer.

    Thanks
    Last edited by enigma1944; 17 Dec 2014 at 11:29. Reason: missing info

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    First place to look is in Device Manager and your adapter:

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Melbourne,FL.
    Posts : 187
    Windows 8.1 Pro w/Media Center x64


    I had issues with BrightHouse in the past both with tv and internet in Brevard County. In my area usually anywhere from 11 PM - 3AM, it was like who ever was working there was falling asleep and flicking switches to temporarily cut out everyone's tv or internet. Glad I ditched them. Could be whats happening to you. Could get worse when Comcast takes the service over. They've got a bad track record.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by popeye View Post
    First place to look is in Device Manager and your adapter:

    Click image for larger version
    What do I look for in this area
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    The box at the top is unchecked, that is good. After brkkab123's comment not sure where to point you.vaced

    Check Advanced Power settings for anything that may be set to sleep related to PCI:

    Click image for larger version
      My System SpecsSystem Spec

Loss of ISP
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