Please help! I can't access files on a network drive.

JohnnyQ

New Member
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1
Guys, I'm screwed. I took all the pictures we had taken for our christmas cards and placed them on a portable hard drive that is connected directly to our router as a network drive. I put them in their own folder. All of the files are in CR2 format. The theory was to put them there so everyone can access them and they would be backed up.

Today I went to view them and even though all the files are there, even though I each one is 16mb or so in size, I cannot access them. I have been able to open 3 out of the 60 we took. When I try to open them I get an error saying the file has been moved or deleted, but it is still right there. When I try to move them to a local drive I get an error that the file is no longer located there.

But they are clearly right there. I don't know as much about computers as I once did, but I am in the dog house and I need some help. Is there anyway to access these photos, or am I up S&%T creek without a paddle?

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1
As Aaron Rogers said earlier in the football year: "RELAX". All is not lost at this point. Here is what I would do, remove the USB drive from the router and connect it locally to a computer (be sure to reboot the computer before connecting the USB drive...that way we know we are working from a clean slate).

Once you have booted up the computer and attached the USB drive, see if you can browse the USB device and try to copy your files to a local drive on your computer. Only do a few at a time to make sure it works. Let us know if this helped at all.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    ASRock 990FX Killer
    CPU
    AMD FX 8320
    Motherboard
    ASRock 990 FX Killer
    Memory
    32gb
    Graphics Card(s)
    Gigabyte GTX 750i
    Sound Card
    Realtek (Stock on MB)
    Monitor(s) Displays
    ASUS 27 HD Monitor & a 37" LCD HD TV Screen (For movies)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 250 GB SS hard drive for OS
    1 1TB hard drive for data / mirrored to a second 1 TB hd.
    PSU
    650W
    Case
    No name tower
    Cooling
    Enermax Liqtech 240
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    Dnload 10.48 Upload .48
    Browser
    IE 11 and Chrome when IE doesn't work
    Antivirus
    F-PROT
You have to make sure that the router is set up correct for the USB drive. The problem when connecting USB drives to routers that allow to be used for Network sharing of those drives. The drive goes to sleep after so long, and then the router no longer sees the drive, so due to the person that wrote the software, never thought about what to do in that kind of case.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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