Windows 8 and 8.1 Forums


network not available, internet does not connect

  1. #1


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64

    network not available, internet does not connect


    hi guys,

    one of my computers has "DEPENDENCY" problems. Search the net and tried all the possibilities to fix this, but nothing seems to work.

    However it is on Vista X64, but I hate to reinstall everything if a easy fix would exist.

    I am sure someone has had the same problem, but how to fix this.

    When I put the Vista DVD in, I do not get the option to repair, BUT I cannot load the files for a fresh install neither.

    installation does not start.

    There must be a better way then booting from the DVD and start from zero?

    If installing Win 8 over Vista would be possible without having to reinstall everything else, I would do this, but that option is a nono.......

    thanks

    jeff

      My System SpecsSystem Spec

  2. #2


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    can you provide a little more detail please.

    1. You said your computer has "DEPENDENCY" problems. What do you mean by this?
    2. You said there's no option for repair. So, when you boot from the DVD. What do you see?
    3. You said the "installation does not start". What happens when you boot your PC. What do you see?

    You can upgrade Vista - Upgrade Install from Windows 7 or Vista to Windows 8 but upgrades are usually only as good as the system being upgraded and to be avoided where possible. Also, the upgrade path from Vista isn't as easy as it is from Windows 7.
      My System SpecsSystem Spec

  3. #3


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    hi Calico

    well network or internet cannot start because of fault code 1068, meaning there is a service (or more then 1) that does not start.
    When I go into the control panel, then network centre, I see network connection is disabled, but I cannot enable it.

    No I did not boot from the DVD yet, just opened it while Vista was active, and hit setup, but this closes. The only option I get is install.

    Sure one can upgrade from Vista, but has to reinstall everything.....

    Help! Dependency service or group failed to start - Vista Forums

    here is an example off the same problem. Did run Scannow, but nothing shows.

    Looked for a service that was not started, but it must be something else.

    Changed the internet cable with another good one (from another pc), but just the same result.

    will power-off the modem and router, restart and see what happens.

    Jeff
      My System SpecsSystem Spec

  4. #4


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Can you check the Windows System event log and identify the service(s) that is/are failing. If we can find the base service we can work back or you could simply try a repair by booting from the DVD...
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by jeffrys View Post
    hi Calico

    well network or internet cannot start because of fault code 1068, meaning there is a service (or more then 1) that does not start.
    When I go into the control panel, then network centre, I see network connection is disabled, but I cannot enable it.

    No I did not boot from the DVD yet, just opened it while Vista was active, and hit setup, but this closes. The only option I get is install.

    Sure one can upgrade from Vista, but has to reinstall everything.....

    Help! Dependency service or group failed to start - Vista Forums

    here is an example off the same problem. Did run Scannow, but nothing shows.

    Looked for a service that was not started, but it must be something else.

    Changed the internet cable with another good one (from another pc), but just the same result.

    will power-off the modem and router, restart and see what happens.

    Jeff

    According to that link just resetting winsock fixed the problem for many people. Have you tried resetting winsock or the TCP/IP stack?

    This flush .bat file will do the same and then some.

    Copy and paste these lines in Note pad.

    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0


    Save as flush.bat to your desktop. Right click on the flush.bat file to run it as Administrator.

    Your computer will reboot itself.
      My System SpecsSystem Spec

  6. #6


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    hi Calico,

    Event Viewer shows......nothing

    Chev, tried this, and yes restart is automatically, but nothing is changed.

    but thanks

    Jeff
      My System SpecsSystem Spec

  7. #7


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Quote Originally Posted by jeffrys View Post
    hi Calico,

    Event Viewer shows......nothing

    jeff
    That's a little worrying. If I disable a service that other services rely on, I get numerous dependency errors in the Windows System log. Would you mind saving the system log as an evtx file and then post it here. It might be a good idea to clear the log then reboot before posting. Also, can you open a command prompt and run

    sc query > c:\svclist.txt

    and also post svclist.txt.
      My System SpecsSystem Spec

  8. #8


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    hi Calico,

    in the services Windows Event Log starts automatically...but.....svclist.txt

    I will post a prtscrn also as soon as I get it, have to run from one PC to the other and Vista is not always compatible with Win8

    thanks

    Jeff
      My System SpecsSystem Spec

  9. #9


    Posts : 828
    Windows 7 x64 Ultimate/Windows 8.1/Linux


    Thanks for the file. Can you do the following please:

    1. From a command prompt - cmd /K SC QC DHCP > c:\dhcp.txt - and post here
    2. In Regedit go to - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dhcp
    3. Export the DHCP key to a reg file and post here.
      My System SpecsSystem Spec

  10. #10


    BELGIUM
    Posts : 503
    WINDOWS 8.1 x64


    ok, here is the prtscrn.

    thanks

    JeffClick image for larger version
      My System SpecsSystem Spec

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