Strange wireless connection

shotta287

New Member
Messages
12
Hi all,

Since I got my laptop a year ago I have been getting odd connectivity issues. My laptop remains connected to the internet but pages just stop loading. As soon as I click the wireless icon in the taskbar pages start loading. This is an intermittent issue but once it starts happening it happens for quite long and it gets very frustrating. Sometimes I get a yellow warning triangle next to the wireless connection icon. Now I'm pretty sure this is a problem with my wireless adaptor in my laptop. The driver software is up to date and I have rebooted my router countless times. The issue does not happen on other devices in the house connected to the net.

I'm considering asking Samsung to take it in for repair or checking, but thought I may as well ask for help on here too. Any tips would be much appreciated.

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    Intel Core i5 2.5GHz
    Memory
    6GB
    Graphics Card(s)
    Intel HD4000
    Hard Drives
    750GB
    Browser
    Firefox/Chrome
    Antivirus
    Windows Defender
I doubt its a hardware issue tbh.

Have you tried altering your wireless channel on the router... a bit counter intuitive for this kind of problem but try it. Also, although you will hear that channels 3, 7 and 11 are the only non overlapping and clear channels to use, that's no good if all your neighbours are on those. Try something like channel 9.

Also, from an elevated command prompt (cmd.exe and run as admin) type,

ipconfig /release (and press enter)

and then,
ipconfig /renew (and press enter)
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
I doubt its a hardware issue tbh.

Have you tried altering your wireless channel on the router... a bit counter intuitive for this kind of problem but try it. Also, although you will hear that channels 3, 7 and 11 are the only non overlapping and clear channels to use, that's no good if all your neighbours are on those. Try something like channel 9.

Also, from an elevated command prompt (cmd.exe and run as admin) type,

ipconfig /release (and press enter)

and then,
ipconfig /renew (and press enter)

The router channels; how would I go about changing them?

And the ipconfig command, what does that do exactly?

Thanks!
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    Intel Core i5 2.5GHz
    Memory
    6GB
    Graphics Card(s)
    Intel HD4000
    Hard Drives
    750GB
    Browser
    Firefox/Chrome
    Antivirus
    Windows Defender
The ip command just allocates a fresh IP address in case you have dodgy one. Nothing bad happens and its instant.

The router you will need to look up the specifics for (google its make and model and how to change the wireless channel) and how to access it. Its normally done through your browser wirelessly, you just type the routers address into your browsers top line and access the options. A minutes job. You might need a password for the router which you should have with the documentation supplied with it (or stuck on a label on the router).
 

My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
The ip command just allocates a fresh IP address in case you have dodgy one. Nothing bad happens and its instant.

The router you will need to look up the specifics for (google its make and model and how to change the wireless channel) and how to access it. Its normally done through your browser wirelessly, you just type the routers address into your browsers top line and access the options. A minutes job. You might need a password for the router which you should have with the documentation supplied with it (or stuck on a label on the router).


Doesn't ip address change when you reboot router?

Anyway the problem is so annoying, I literally have to click the wireless connection icon in taskbar to get pages loading. It also says 'limited' next to my wireless network if that helps.
 

My Computer

System One

  • OS
    Windows 8.1 64-Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    Intel Core i5 2.5GHz
    Memory
    6GB
    Graphics Card(s)
    Intel HD4000
    Hard Drives
    750GB
    Browser
    Firefox/Chrome
    Antivirus
    Windows Defender
Rebooting the router almost certainly does change the IP address but doing it from within Windows while still connected maintains the physical router to ISP connection.

You need to try and determine where your problem lies. Did you change router wireless channels ? There is a free program called InSSider that will show all the WiFi activity around you. This shows my router on channel 9 which is theoretically a poor choice but it is the channel that works well for me. I had odd weird connection issues and my speed falling from around 38mbs down to 1 or 2 mbs. The problem was the WiFi channel automatically chosen by the router. I changed to manual and found 9 the best. I also got limited connectivity like yourself. At first I too tried rebooting the router and it fixed both speed and connection issues. I didn't automatically associate wifi channel with the problems I had because I could connect OK to the router at all times. But it was.

I think I got InSSider from Major Geeks,
Download inSSIDer - MajorGeeks

Be careful what you click on.
 

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My Computer

System One

  • OS
    W10 x64 pro and W8.1 x86
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Vostro 3750/Acer 9301
    CPU
    Intel i5/AMD Turion 64
    Memory
    4Gb/2Gb
    Graphics Card(s)
    Intel i5 internal/NVidia GEFORCE GO 6100
    Sound Card
    Realtek
    Hard Drives
    250Gb SSD and 120Gb
    Mouse
    HP Z4000
    Internet Speed
    76 down, 20 up
    Browser
    MS Edge
    Antivirus
    Defender
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