Solved Network Connection Fails to Connect on Start up Randomly

Logun

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Hello;

This has been happening for the better part of 10 months now. Its happened on both Windows 7 and Windows 8 (8.1 to be specific).

I cold boot the PC and sometimes the network connection will not connect. There are two ways to solve this:
1) Reboot works everytime I believe
2) Or just open the PROWinx64 zip (Intel Network Connections Install Wizard)

This is the interesting bit - I don't reinstall the driver, I merely open the zip, it extracts and it loads the very first screen of the install wizard. That's all that is needed to connect the network.

This began happening after I resinstalled Windows 7 last year, and after a bit of searching for a solution I decided to just upgrade to Windows 8.1 However, as I've seen the problem still persists.

Is this indicative of a hardware failure or what might be the issue?

I have tried multiple drivers. The latest one listed on the ASUS page (P8Z68-V Pro mobo) is from Sept 2013, so I've also tried one from Intel's page
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Welcome to the Forums.

Are you talking about mapped network drives that are set in Explorer to automatically reconnect?
If so you could try the net use command instead, in a batch file after a delay. The NIC may not be ready when the system tries to remap the drive on a cold boot.

But I won't go into more detail until you reply since you may be referring to another issue.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Hello, Thanks!

This is the Ethernet driver that fails to connect. So the Network Internet Access.

Somedays I cold boot (today) and no issue, other days little red X on the network icon and no internet connection. It will stay like that until I either reboot or unzip the network driver package. I don't even need to install, just the unzip and install prep gets rid of the hiccup.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Ok. I see what you are saying now. It sounds like some intermittent hardware issue. I would be surprised if it is not temperature dependent. It sounds like once it has a chance to hit a certain temperature it will take the initialization.

If fixing the hardware is not desirable a work-around may be to hibernate or sleep but with the NIC remaining powered.

Edit: There's no guarantee that it will stay the way it is for a long time. But otoh it may not be that inconvenient to leave the card powered and it may work for quite awhile.

I had a NIC with the opposite problem. Ran great from a cold boot for about 45 minutes. Once warm it locked up. Warm boots only got function back for 5 to 10 minutes until another lockup. I replaced the card and all was well.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
I've done a bit of testing and temperature doesn't seem to be an issue. From a cold boot I've begun taking a hairdryer to the intake fan for a few seconds before booting to increase the temperature in the case before booting up. No difference. I've done 7 cold boots and 3 with the hair dryer and it's failed to initialize the network connection 4 times - once with the hairdryer.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Right. But a bit higher ambient temp in the case is not the same as temp on the chip. I don't know what normal operating temp is on network chips. But a few seconds of current likely brings them up quite a bit. Perhaps a hw aficionado can contribute to the discussion?

edit:

I know in debug class the instructor mentioned detecting chips that failed when hot by spraying refrigerant directly on the chip and all of a sudden function returned. But I'm no hw expert. I;m not sure about the other scenario, fails when cold.

Edit2: Maybe a hw expert could answer this. On first cold boot would it make any difference if the machine was brought up to some settings page and allowed to sit? I don't know exactly when the NIC would get current. Maybe not until initialized by the Windows driver? I'm just wondering if letting the machine sit for a few minutes before login would be another way to test?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Lets back the train up quite a bit here. If you have installed the proper Ethernet driver and using a good Ethernet cable between the computer and the router, then you should be getting a connection. If not, then most likely the Network chipset is toast.

You do not need the Intel Proset tools for the Ethernet Chipset to work.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Lets back the train up quite a bit here. If you have installed the proper Ethernet driver and using a good Ethernet cable between the computer and the router, then you should be getting a connection. If not, then most likely the Network chipset is toast.

You do not need the Intel Proset tools for the Ethernet Chipset to work.

There have been no issues whatsoever with the ethernet once the driver is working properly. The issue is *only* at startup. If I had a bad cable or chip wouldn't I see at least some other issues?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
You would have to test the cable first, to make sure it is not bad. As for the chipset, it will either work or not work. I have seen where they will work on a cold boot. But after the unit warms up a bit, you lose connection. That is when you install a PCI or PCIe NIC, due to the onboard chipset has failed.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I don't see mentioned anywhere if the NIC is set to allow power off to save energy? I've seen this type of problem go away when the NIC is set to always on, even when the machine is shut down. In fact my HP desktop was having funky network access issues until I changed it to always on. Even when shut down you should see the green LED at least for a card. I'm not sure about chips on the motherboard.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
I didn't see anywhere to change the power setting specific to the NIC? The overall power settings are in performance mode, and there is nothing that stands out in the power management settings on the Network controller?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
Control Panel - device manager - network adapters
right click NIC - properties - power management
uncheck Allow the computer to turn off this device.....
 

My Computer

System One

  • OS
    Windows 8.1
Control Panel - device manager - network adapters
right click NIC - properties - power management
uncheck Allow the computer to turn off this device.....

Right. You want to make sure that is not checked.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
hi all,
I am having same problem with my windows 8 Enterprise clean install system.

when ever system is idle for say a half an hour the network disappears and device shows a yellow triangle in device manger.
When i scan for hardware changes the network comes to life again. Updated the drivers but no solution even i have to restart at start up some time as alexu69 says. i have changed the settings of power to network adapter allowing system to put it to sleep but no solution.


One More strange thing i found it that when i un-install this network card and re install it gives "The ip address already assigned to adapter not present error" While i try to give the ip address.
Deleted all hidden network cards in device manger for intel cards but still results are the same. i am scratching my head as all necessary steps i have taken . Any help will be greatly appreciated.

PS: I have looked in to BIOS setting and Reset it to factory Settings to be on safe side but no use. Same cable and NW card was working fine with windows7.
 

My Computer

System One

  • OS
    Windows 8 Enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Assembled
    CPU
    Intel Core I5 3450 @ 3.10 GHz
    Motherboard
    Intel
    Memory
    8 GB
    Hard Drives
    500 GB SATA
    Keyboard
    Iball
    Browser
    Chrome, IE10
hi all,
I am having same problem with my windows 8 Enterprise clean install system.
...

i have changed the settings of power to network adapter allowing system to put it to sleep but no solution.
...

Are you sure you don't mean you disabled the power down NIC to save energy option? It definitely causes glitches on some systems to let the NIC power down. I always had mine set to powered even when the machine was in shutdown mode. I think most software expects the network interface to be active.

Likewise I avoided whenever possible allowing drives to spin down while Windows was running. Lots of software just checks for an error when doing a file copy or whatnot and doesn't try again allowing for spin-up time. It just avoids hassles.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Control Panel - device manager - network adapters
right click NIC - properties - power management
uncheck Allow the computer to turn off this device.....

I don't see it?

Power Management.png
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    i7- 2600K
    Motherboard
    ASUS P8Z68-V Pro
    Memory
    16GB Corsair Vengenace
    Graphics Card(s)
    R9 290
    Sound Card
    Creative Soundblaster ZXR
    Monitor(s) Displays
    Dell U3011
    Screen Resolution
    2560x1600
    Hard Drives
    Samsung 840 2x 250GB in RAID0
I have Windows 8.0 and mine has the setting. It doesn't have those yours show though. Anyone with 8.1 have the "allow the computer to turn off this device to save power" checkbox?
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Yes I have made the changes to that and removed the check mark. Here is the screen shot

But no solution...
 

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My Computer

System One

  • OS
    Windows 8 Enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Assembled
    CPU
    Intel Core I5 3450 @ 3.10 GHz
    Motherboard
    Intel
    Memory
    8 GB
    Hard Drives
    500 GB SATA
    Keyboard
    Iball
    Browser
    Chrome, IE10

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad

My Computer

System One

  • OS
    Windows 8 Enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Assembled
    CPU
    Intel Core I5 3450 @ 3.10 GHz
    Motherboard
    Intel
    Memory
    8 GB
    Hard Drives
    500 GB SATA
    Keyboard
    Iball
    Browser
    Chrome, IE10
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