Windows 8 and 8.1 Forums


Unable to connect to own wifi network

  1. #1


    Posts : 2
    Windows 8. 1

    Unable to connect to own wifi network


    Hi
    I've searched the web endlessly trying to solve this problem with one of my laptops - without any luck at all. Hoping someone here is able to assist.

    My main PC, 2 laptops, an iPhone and an iPad all connect to my home wifi network. All worked perfectly until 3 days ago.

    The 2 laptops and my PC all run Windows 8.1 (all updated). 3 days ago my Toshiba Qosmio stopped being able to connect to my home network. All other devices still connect perfectly.

    The Qosmio doesn't detect my wifi network. I immediately went to the network adapter's (Qualcomm Atheros) website and downloaded the latest driver. Installed it and for a brief (very brief) time it could once again detect and connect to the network. Last 3 days unable to either detect or connect.

    It detects other networks fine, and has no problems connecting to any other network - except mine (doesn't even detect mine anymore). It connects to the iPhone (when used as a hotspot) without any issues.

    I've uninstalled and re-installed the new driver, re-booted the wireless router (several times), re-set the router to factory settings, used Windows trouble shooter, checked & deleted the netsh profiles. Re-booted the laptop a dozen + times, disabled (& uninstalled software) for the laptop's Bluetooth.

    It simply stopped working.

    I've tried everything I can find on the web - without any success at all. I've had the laptop sitting only a few cm from the router.


    Not sure where else I can go with this now - it has quite defeated me. If anyone has any suggestions, please help. Getting very, very frustrated.

    Thanks

      My System SpecsSystem Spec

  2. #2


    how does the LAN work is it connecting? Do you have Reserve IP for each of your devices on your router?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8. 1


    Hi
    The LAN works perfectly.

    I tried the find new driver, selected the wifi adaptor from the list of devices - it then found the network, when I tried to connect I got the usual "unable to connect to this network" and the network then was no longer detected. Back to square one.
    Sat the other Win 8.1 laptop next to it- it connected immediately.

    In the end, I reformatted and re-installed Windows 8.1 - it now connects perfectly.
    I spent more time trying to fix it than it took to reinstall Windows.
    Thanks
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Go to Desktop Mode, press Window Key & X key. It will bring up a context menu. Choose "Command Prompt (Administrator)". Then enter the following without quotes: "netsh wlan show all". The output from it, you need to paste into a post on here. If you do not know how to copy from a Command window. Just right click on the top bar of the window, choose "Select All", then "Copy". Then paste the output on here.
      My System SpecsSystem Spec

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