Windows 8 and 8.1 Forums

Help With Remote Desktop Between Office and Home PCs.

  1. #1

    Help With Remote Desktop Between Office and Home PCs.

    Hi, I have three Win 8 PCs at my office and a Win 7 Pro PC at home. Does anyone have a clear set of instructions for how I can set up remotes access so I can work on my office PCs from home? These are all my PCs too, not a company I work for. Many thanks all.

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  2. #2

    Central IL
    Posts : 3,468
    Linux Mint 17.2

    Download and install Teamviewer.
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  3. #3

    Hi there. Don’t know too much about it, but I shy away from 3rd party apps. MS features are designed to work with the OS.

    From the Start Screen > Type remote desktop > Enter or (All) Apps screen. It's in the accessories column. There are help files to learn. You can save different connections to use again.

    Click image for larger version

    Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums

    Remote Desktop Connection - Microsoft Windows

    Hope that helps.
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  4. #4

    Thanks Broe23b but Team Viewer's too expensive, at $600 - $2,500 for the moment. I also agree with Hippsie, MS has designed their Remote desktop to work perfectly with Windows. I'll try that but I wasn't sure about port designation from something I read. Apparently that's a little tricky.
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  5. #5

    Wow! That is expensive!

    I'm sure someone will come along to help. Just ask away to keep the thread going.
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  6. #6

    You need 8 pro at work to get remote desktop option.

    If you need free, you could try something like tight vnc.

    So you have a VPN into the office already.
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  7. #7

    Hi Guys, I'm almost there but just need a little more feedback and help. I'm sitting here at the work Win 8 Pro PC to allow RDC. When I look at the computer name, I see three things (I've substituted the real names): Computer Name - John, Full Computer Name - John.smith.local, and the Domain - smith.local. And I also have the IP Address.

    When I try and remote in from my home Win 7 Ultimate PC, what do I type in for the Computer name and Username? I'm somewhat stumped.

    An hour ago I tried typing in the IP address of the work PC from my home PC and couldn't make a connection. I'm missing something here.

    Thanks to anyone who can help me solve this.
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  8. #8

    Hi there glad to see you're making progress.

    Is it allowing it to wake it if it's sleeping? If not, that setting would be in your Network adapters. Ethernet controller or wireless adapter, whatever you're using.
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  9. #9

    Hi Hippsie, sleep mode has been turned off.

    Hmmm, ?? I'm still stumped. I might have to bite the bullet and get the local IT company out to take a look with me.

    I'm installing Spiceworks to help me map and identify all the hardware on our network. Then I might be able to start unraveling.
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  10. #10

    Posts : 1,875
    Windows 10 Pro Prieview x64

    TeamViewer is free for non commercial use but anyway...

    You can put in the computer name or the ip. However unless you are on the same network the system will not be able to map your computer name (John) to the ip address 123.456.789.012 (or whatever) unless you add a mapping in your host file (which is found in C:\Windows\System32\Drivers\etc\hosts) You can update this using notepad as administrator.

    To start with try the following - from a command prompt try pinging the pc - I made up the IP address - you will probably see something like this:

    PS C:\Windows\system32> ping john
    Ping request could not find host john. Please check the name and try again.
    PS C:\Windows\system32> ping
    Pinging with 32 bytes of data:
    Reply from bytes=32 time<1ms TTL=64
    Reply from bytes=32 time=1ms TTL=64
    Reply from bytes=32 time<1ms TTL=64
    Reply from bytes=32 time<1ms TTL=64
    Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    Let us know how that goes. Once you can ping it you can use RDP. If you can't ping it it could be asleep (as HypsieGypsie said) or the route could be blocked. Lets try that first.

    Incidentally I normally use the IP - it should tell you if it can't connect. Something like this - note I can't connect to this computer but can ping it as it is a linux machine not supporting RDP. It is only an example
    Attached Thumbnails Attached Thumbnails Capture.PNG  
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Help With Remote Desktop Between Office and Home PCs.
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