Windows 8 and 8.1 Forums


Limited Connection - Default Gateway not Available

  1. #1

    Limited Connection - Default Gateway not Available


    I have done a Google search on this. Problem is, nothing I have tried so far has worked permanently. I am not even sure if the problem is my computer or my network. So here it is:

    I have an Acer Aspire laptop with Windows 8.1. My main modem is located downstairs in my house, with a laptop connected to it (it works fine, never any issues). Before, I had a router wired upstairs to connect my laptop to. Here's the problem - it doesn't matter if I am using a wireless or a wired connection, I get a limited connection. I will have Windows troubleshoot the problem, and it always says that the problem was that the Default Gateway is not Available, and it will say that it is fixed. However, this randomly happens over and over anywhere from 2 minutes to 20 minutes after I just "fixed" it. I have just recently tried running a wire across my house to plug directly into the modem. This worked for a while, but the same thing started happening. Keep in mind, there is also a laptop wired directly to the modem downstairs in my house. I believe (but I haven't checked this in a while) that if I connect to the WiFi from my modem downstairs, it works fine. Another twist - I'm pretty sure I had this same issue occur on the old laptop that I had. So I am just flat-out confused.

    I have heard that this is a Windows 8.1 issue, and I have heard that this could be an ISP issue (I have Comcast, if it matters). I just have no idea what the problem is or how to fix it. I have been trying so many things, and I am willing to see if there is anything else I can do. If there is any other information I should post here to give you more information to be able to help me, I do not mind posting it at all. Just let me know, I would love for this to be fixed.

    Any help is greatly appreciated. Thanks!

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    If it is always the same computer. Bad Network driver or third party Internet security software. If it is happening to a group of machines. Then it is a router issue.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by broe23 View Post
    If it is always the same computer. Bad Network driver or third party Internet security software. If it is happening to a group of machines. Then it is a router issue.
    Is there any way to truly test which of these it is? Because, from past experiences, it sounds like my problem could be either of these. If I remember correctly, this was happening on my old laptop as well. However, if I connect wireless to my modem, it works fine. The only thing I do know is that it isn't a problem with the Ethernet cable, as I have tried two different ones.
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    andrewpr52, it is basically all trial and error.
      My System SpecsSystem Spec

Limited Connection - Default Gateway not Available
Related Threads
Like everyone else that has this problem, my Internet disconnects at irregular time intervals. The Internet only works intermittently. It's worth noting that this problem occurs only with MY device and not with any others. I'd like help. I'm using an Ethernet cable to talk to you right now.
Quite often (up to every 15 mins) my HP Folio 13 netbook running Windows 8.1 Pro will loose Wifi connectivity. I have 4 other devices (1 x Windows 7 laptop, 2 x Android phones, and 1 PS3) which do not have any problems connecting to the wireless router. When this occurs I cannot ping the default...
Gateway Default not Available. in Network & Sharing
Hey everyone, my Internet has been getting this issue for a while now (about once a day) where it would start getting all sporadic and turn off for whatever technical reason. I try to troubleshoot the problem but whenever I do, it starts disconnecting again about 30 seconds later. If anyone...
Default Gateway Not Available in Network & Sharing
After update to Win8.1 my internet connect keeps disconnecting. Hard land wire (Ethernet) and wireless connections does this. I've already switch modems/routers. Tech came out everything outside looks good. Getting message Default Gateway Not Available. Microsoft Windows (c) 2013 Microsoft...
Solved default gateway is not available. in Network & Sharing
Hi there I recently purchased a new computer and while trying to acess the internet I find that I can have a stable connection for no longer than 20 seconds. After that the network becomes unavailable and when I try to repair it I continue to get the error default gateway is unavailable.
Okay, it seems that a lot of people (not just Windows 8 users) are having the same problem with internet connection. I recently bought a computer off a friend that he had recently installed Windows 8. Despite already not being satisfied with the new OS, I've now begun to encounter this problem: My...
Default Gateway in Network & Sharing
Hi friends... I want to configure my router settings. When I try to go to the address 192.168.1.1 via my browser, it doesn.t open the router configuration page. I found that I have no "Default Gateway" Address. Here's what I found from the config/all command in CMD Host Name . . . ....
Eight Forums Android App Eight Forums IOS App Follow us on Facebook