Solved desktop pc win 8.1 airplane mode on and grayed out

Win 8.1 desktop computer has airplane mode on and grayed out.
There is no control switch on the PC or the wireless card.
I have tried everything I see on line and nothing works.
How do I shut off airplane mode?

thanks,
jp

Is the Wireless adapter disabled or enabled in Device Manager? That's usually what affects making settings changes.

Berton said:

Is the Wireless adapter disabled or enabled in Device Manager? That's usually what affects making settings changes.

Click to expand...

It is enabled. I have disabled/re-enabled, removed, rediscovered, uninstalled, removed from programs, reinstalled and none of these had any affect. Airplane mode was still on when there was no device in the computer or in programs.

Also, when I do PC Settings, Network, Airplane Mode: the only thing listed in the right pane is the airplane mode switch grayed out in the on position; nothing listed below that even though I am connected to my wireless network and there are several available.

thanks,
jp

this thread is closed.
Even though the airplane mode still shows on and grayed out; I have internet connectivity.
After all that I went through, I believe it was Norton 360hat caused the problem. I uninstalled it and all worked again.

jp