Windows 8 and 8.1 Forums


Wifi problems connection drops to limited every 10 minutes

  1. #1


    Posts : 6
    Windows 8 Pro x64

    Wifi problems connection drops to limited every 10 minutes


    My computer always gives me the warning sign that I have limited connection about every ten minutes. I then trouble shoot it with (what else) windows trouble shooter. It fixes it self saying "The default gateway is not available." With the "Fixed" sign to the right. Then 10 mins later its down again. This only happens when I am using the internet not when I'm editing a video or something.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Is this on your home router/gateway, or on public hotspots.
      My System SpecsSystem Spec

  3. #3

    8 or 8.1


    Hi Brent,
    if your running 8 upgrade to 8.1 via the store, this has fixed numerous problems.
    in your case id also check the asus site for thier own updates, had 4 on my <1yr old lappy including a bios update.

    Roy
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8 Pro x64


    This is a 'family computer' and my mom will not allow me to upgrade to Windows 8.1 (I'm on Windows 8 Pro) unfortunately. This my own router.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8 Pro x64


    [IMG]res://sdiageng.dll/print.png[/IMG]
    As it says its diagnostics

    Windows Network Diagnostics
    Publisher details

    Issues found
    The default gateway is not available
    The default gateway is not available
    The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Fixed [IMG]res://sdiageng.dll/check.png[/IMG]
    Reset the "Wi-Fi" adapter Completed
    Investigate router or broadband modem issues Not run
    Issues found Detection details

    6 The default gateway is not available Fixed [IMG]res://sdiageng.dll/check.png[/IMG]
    The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Reset the "Wi-Fi" adapter Completed
    This can sometimes resolve an intermittent problem.
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Network Diagnostics Log
    Investigate router or broadband modem issues Not run
    If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.


    Detection details [IMG]res://sdiageng.dll/collapse.png[/IMG]

    [IMG]res://sdiageng.dll/info.png[/IMG]
    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis: Network adapter Wi-Fi driver information: Description . . . . . . . . . . : 802.11n Wireless LAN Card Manufacturer . . . . . . . . . : Ralink Technology, Corp. Provider . . . . . . . . . . . : Microsoft Version . . . . . . . . . . . : 4.0.0.200 Inf File Name . . . . . . . . . : C:\WINDOWS\INF\netr28x.inf Inf File Date . . . . . . . . . : Wednesday, July 25, 2012 8:37:13 PM Section Name . . . . . . . . . : NDIS61_RT3900E3.ndi Hardware ID . . . . . . . . . . : pci\ven_1814&dev_5390 Instance Status Flags . . . . . : 0x180200a Device Manager Status Code . . : 0 IfType . . . . . . . . . . . . : 71 Physical Media Type . . . . . . : 9
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis: Information for connection being diagnosed Interface GUID: af30ba41-bde3-4710-8b7f-77b2ece57e58 Interface name: 802.11n Wireless LAN Card Interface type: Native WiFi Connection incident diagnosed Auto Configuration ID: 4 Connection ID: 4 Connection status summary Connection started at: 2014-08-21 02:58:23-194 Profile match: Success Pre-Association: Success Association: Success Security and Authentication: Success List of visible access point(s): 15 item(s) total, 15 item(s) displayed BSSID BSS Type PHY Signal(dB) Chnl/freq SSID ------------------------------------------------------------------------- 3C-EA-4F-A1-77-79 Infra g -78 1 2WIRE205 94-C1-50-39-6C-39 Infra g -77 1 Power 60-C3-97-D2-08-31 Infra g -93 1 2WIRE598 60-C3-97-94-2A-B9 Infra g -79 3 2WIRE336 00-1F-B3-4B-06-59 Infra g -87 3 2WIRE779 00-25-9C-44-6C-88 Infra g -71 6 Wireless@Home2 00-26-F2-C5-41-92 Infra g -81 6 Triston 94-62-69-82-6E-B0 Infra <unknown> -83 6 ATTsjCmwFi B8-E6-25-D7-90-39 Infra g -91 8 2WIRE090 94-62-69-5F-F3-40 Infra <unknown> -56 11 Quiet Whale DC-3A-5E-DE-74-BF Infra <unknown> -90 11 DIRECT-roku-798-D16898 64-55-B1-77-9E-C0 Infra <unknown> -75 11 Goymen's B0-E7-54-C6-79-61 Infra g -89 11 2WIRE588 FA-8F-CA-5D-45-B3 Infra <unknown> -93 11 Chromecast3225 30-60-23-92-E8-00 Infra <unknown> -85 6 yo&kiki Connection History Information for Auto Configuration ID 4 List of visible networks: 15 item(s) total, 15 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra g Yes 44 Yes 2WIRE205 Infra g Yes 46 Yes Power Infra g Yes 14 Yes 2WIRE598 Infra g Yes 42 Yes 2WIRE336 Infra g Yes 26 Yes 2WIRE779 Infra g Yes 58 Yes Wireless@Home2 Infra g Yes 38 Yes Triston Infra <unknown> Yes 34 Yes ATTsjCmwFi Infra g Yes 18 Yes 2WIRE090 Infra <unknown> Yes 88 Yes Quiet Whale Infra <unknown> Yes 20 Yes DIRECT-roku-798-D16898 Infra <unknown> Yes 50 Yes Goymen's Infra g Yes 22 Yes 2WIRE588 Infra <unknown> No 14 Yes Chromecast3225 Infra <unknown> Yes 30 Yes yo&kiki List of preferred networks: 0 item(s) Information for Connection ID 4 Connection started at: 2014-08-21 02:58:23-194 Auto Configuration ID: 4 Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 94-62-69-5f-f3-40 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: Yes Multicast key received: Yes Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Success Connectivity Packet statistics Ndis Rx: 6941 Ndis Tx: 4536 Unicast decrypt success: 125 Multicast decrypt success: 0 Unicast decrypt failure: 0 Multicast decrypt failure: 0 Rx success: 10974 Rx failure: 0 Tx success: 264 Tx failure: 0 Tx retry: 0 Tx multiple retry: 0 Tx max lifetime exceeded: 0 Tx ACK failure: 0 Roaming history: 0 item(s) Information for Auto Configuration ID 3 List of visible networks: 12 item(s) total, 12 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra g Yes 42 Yes 2WIRE205 Infra g Yes 46 Yes Power Infra g Yes 18 Yes 2WIRE598 Infra g Yes 42 Yes 2WIRE336 Infra g Yes 26 Yes 2WIRE779 Infra g Yes 58 Yes Wireless@Home2 Infra <unknown> Yes 30 Yes yo&kiki Infra g Yes 10 Yes 2WIRE090 Infra <unknown> Yes 86 Yes Quiet Whale Infra <unknown> Yes 52 Yes Goymen's Infra <unknown> No 22 Yes Chromecast3225 Infra <unknown> Yes 14 Yes DIRECT-roku-798-D16898 List of preferred networks: 1 item(s) Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028006 Information for Connection ID 3 Connection started at: 2014-08-21 02:57:12-043 Auto Configuration ID: 3 Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 94-62-69-5f-f3-40 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: No Multicast key received: No Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Fail 0x00048010 Information for Auto Configuration ID 2 List of visible networks: 9 item(s) total, 9 item(s) displayed BSS Type PHY Security Signal(RSSI) Compatible SSID ------------------------------------------------------------------------------ Infra g Yes 42 Yes 2WIRE205 Infra g Yes 42 Yes Power Infra g Yes 28 Yes 2WIRE779 Infra g Yes 46 Yes 2WIRE336 Infra <unknown> Yes 42 Yes yo&kiki Infra g Yes 50 Yes Wireless@Home2 Infra g Yes 18 Yes 2WIRE090 Infra <unknown> Yes 74 Yes Quiet Whale Infra <unknown> Yes 38 Yes Goymen's List of preferred networks: 1 item(s) Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Set by group policy: No Connect even if network is not broadcasting: No Connectable: No Reason: 0x00028006 Information for Connection ID 2 Connection started at: 2014-08-21 02:56:05-845 Auto Configuration ID: 2 Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Pre-Association and Association Connectivity settings provided by hardware manufacturer (IHV): No Security settings provided by hardware manufacturer (IHV): No Profile matches network requirements: Success Pre-association status: Success Association status: Success Last AP: 94-62-69-5f-f3-40 Security and Authentication Configured security type: WPA2-PSK Configured encryption type: CCMP(AES) 802.1X protocol: No Key exchange initiated: Yes Unicast key received: No Multicast key received: No Number of security packets received: 0 Number of security packets sent: 0 Security attempt status: Fail 0x00048010
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Auto Configuration Initialize status: Success Information for connection being diagnosed Interface GUID: af30ba41-bde3-4710-8b7f-77b2ece57e58 Interface name: 802.11n Wireless LAN Card Interface type: Native WiFi Result of diagnosis: There may be problem
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Diagnostics Information (Wireless Network Adapter)
    Details about wireless network adapter diagnosis: For complete information about this session see the wireless connectivity information event. Helper Class: Native WiFi MSM Initialize status: Success Information for connection being diagnosed Interface GUID: af30ba41-bde3-4710-8b7f-77b2ece57e58 Interface name: 802.11n Wireless LAN Card Interface type: Native WiFi Profile: Quiet Whale SSID: Quiet Whale SSID length: 11 Connection mode: Infra Security: Yes Connect even if network is not broadcasting: No Result of diagnosis: There may be problem
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Network Diagnostics Log
    [IMG]res://sdiageng.dll/info.png[/IMG]
    Other Networking Configuration and Logs
    Collection information
    Computer Name: BRENT-PC
    Windows Version: 6.2
    Architecture: x64
    Time: Thursday, August 21, 2014 3:05:01 AM


    Publisher details [IMG]res://sdiageng.dll/collapse.png[/IMG]

    Windows Network Diagnostics
    Detects problems with network connectivity.
    Package Version: 1.0
    Publisher: Microsoft Windows
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8 Pro x64


    Ipconfig/all FYI
    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Brent-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : attlocal.net

    Wireless LAN adapter Local Area Connection* 4:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : E0-06-E6-51-0E-19
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . : attlocal.net
    Description . . . . . . . . . . . : 802.11n Wireless LAN Card
    Physical Address. . . . . . . . . : E0-06-E6-51-0E-1F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2602:306:8306:c7f0::34(Preferred)
    Lease Obtained. . . . . . . . . . : Thursday, August 21, 2014 3:24:57 AM
    Lease Expires . . . . . . . . . . : Saturday, September 20, 2014 3:24:56 AM
    IPv6 Address. . . . . . . . . . . : 2602:306:8306:c7f0:348c:d1bb:adc3:6fcd(Pr
    eferred)
    Temporary IPv6 Address. . . . . . : 2602:306:8306:c7f0:2424:3f71:14ee:87b3(Pr
    eferred)
    Link-local IPv6 Address . . . . . : fe80::348c:d1bb:adc3:6fcd%23(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.122(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Thursday, August 21, 2014 3:24:55 AM
    Lease Expires . . . . . . . . . . : Friday, August 22, 2014 3:24:55 AM
    Default Gateway . . . . . . . . . : fe80::9662:69ff:fe5f:f340%23
    192.168.1.254
    DHCP Server . . . . . . . . . . . : 192.168.1.254
    DHCPv6 IAID . . . . . . . . . . . : 568329958
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-81-BF-37-10-BF-48-97-09-6B

    DNS Servers . . . . . . . . . . . : 192.168.1.254
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : attlocal.net
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 10-BF-48-97-09-6B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.attlocal.net:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : attlocal.net
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My System SpecsSystem Spec

  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Brent, can you post the output of netsh wlan show all as a text output, not tabled. As for mom not wanting to upgrade. She is better of doing it. It will give her a better experience. Also try updating the driver from Downloads - MediaTek You can also download the latest driver from the computer manufacturer site, if the wifi adapter was pre-installed with the computer.

    The Microsoft drivers that come off of Microsoft/Windows update have been known to cause issues. Also what Gateway are you using for ATT? Also do you have U-Verse or their older DSL service?
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    Windows 8 Pro x64


    I am using U-Verse I believe. I downloaded the drivers and it seems fine for these few days. If it comes up again I will post it as a text post.
      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    If it is working with the replacement drivers. Leave it be. Otherwise go for the adapter I linked. My son has had no issues with using it. Plus the Blue-Tooth actually works with it. Versus with the Intel 7260 Dual-band. Due to Toshiba left that pin out of the female connector on the motherboard.
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8 Pro x64


    Ahh... Yeah I was planning on leaving it be. As the old saying goes... You already know it.


    EDIT: Well it happened again.
    Last edited by brentsproblems; 21 Aug 2014 at 21:01.
      My System SpecsSystem Spec

Wifi problems connection drops to limited every 10 minutes
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