Windows 8 and 8.1 Forums


laptop says limited or no connectivity

  1. #1


    Posts : 4
    Windows 8

    laptop says limited or no connectivity


    Hi I have a lenovo thinkpad edge E520 running on Windows 8. I have used this computer to connect to internet before but has all the sudden stopped working. I have tried connecting using a ethernet cable and also wifi but it continues to say limited access. I have tried updating the drivers and have also tried restoring the laptop to a later date but neither worked. I know my internet is working because I use the internet on my boyfriends laptop and also have playstation 3 and xbox 360 hooked up to my internet. PLEASE HELP me I need my laptop for my online classes

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Welcome to the forum! If it won't connect with either a cable or through wifi that tells me it is either your computer or your router. What happens when you plug your computer directly into the modem with ethernet cable? Leave the router out of the mix and see what happens.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    Quote Originally Posted by popeye View Post
    Welcome to the forum! If it won't connect with either a cable or through wifi that tells me it is either your computer or your router. What happens when you plug your computer directly into the modem with ethernet cable? Leave the router out of the mix and see what happens.
    Thank you for your help. I am pretty sure it is my laptop. I know a little about computers but have no idea how to fix them so when you explain please use easy instructions. When I plug the ethernet cable up to my laptop it also says limited it works perfectly fine on my other laptop though
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    When I look at the troubleshooting report it says windows couldnt automatically bind the IP protocol stack to netork adapter
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Ok, first thing is try this:


    1. Click Start > All Programs > Accessories, right-click on Command Prompt and choose Run as administrator. Windows 8 users press [Windows Key] + [X] and select Command Prompt (Admin).
    2. At the command prompt type: netsh winsock reset catalog and press [Enter].
    3. Next type: netsh int ip reset reset.log and press [Enter].
    4. Restart your PC for the changes to take effect.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    Thank you so much for your help that worked
      My System SpecsSystem Spec

  7. #7


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Glad it worked! Please mark the post as "Solved", it helps others know something worked.
      My System SpecsSystem Spec

laptop says limited or no connectivity
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