SuperGamerDude
New Member
- Messages
- 21
Hey everyone,
I have been having trouble with my network. I recently, (2 days ago), upgraded my cable high speed internet service from 2mbps down and .2 mbps up to 15 mbps down and 2 mbps up. However, even during non peak hours, pretty much all the time, the best download speed I can get is 4-5mbps. My upload speed stays where it should, at 2mbps. It is really only my download speed I am concerned about, because this happens every day all day. When I first upgraded the service, I got 12-13 mbps download speed, so something must have happened between then and now where I cant receive that anymore. My modem is a doscis 2, not 3, so I am not sure if that has anything to do with it. It is an Arris TM602G/15 model.But as I said, I have received close to the full download speeds before, but not anymore.
Any help? Thanks!
I have been having trouble with my network. I recently, (2 days ago), upgraded my cable high speed internet service from 2mbps down and .2 mbps up to 15 mbps down and 2 mbps up. However, even during non peak hours, pretty much all the time, the best download speed I can get is 4-5mbps. My upload speed stays where it should, at 2mbps. It is really only my download speed I am concerned about, because this happens every day all day. When I first upgraded the service, I got 12-13 mbps download speed, so something must have happened between then and now where I cant receive that anymore. My modem is a doscis 2, not 3, so I am not sure if that has anything to do with it. It is an Arris TM602G/15 model.But as I said, I have received close to the full download speeds before, but not anymore.
Any help? Thanks!
My Computer
System One
-
- OS
- Windows 8.1 (64-Bit) and Windows 7 (64-Bit) (Dual Boot)
- Computer type
- Laptop
- CPU
- AMD A6-4400M, 2 cores, 2.7 to 3.2 GHZ speed
- Memory
- 8 GB DDR3 Memory
- Graphics Card(s)
- AMD Radeon HD 7520G
- Screen Resolution
- 1366x768