Lots of Internet problems

deend

New Member
Messages
5
My internet periodically disconnects and when troubleshooting it says a network cable or access point is broken it only says this on my computer. Also a few years ago I made the mistake of downloading a VPN, and it didn't cause any problem but I had to set back my computer and after my internet worked really badly. I found a way to find the adapter and delete it and it fixed the problems on one of my internet connections but at another house (the one that says it has a broken cable) I think might have the same problem with an invisible adapter from a VPN still on it somewhere and I don't remember how to find them. What I really just want to do is delete all my adapters and reinstall or let my computer find the ones i need for my internet.
 

My Computer

System One

  • OS
    Windows 8
Hi deend, welcome to the forum. You can go to Device Manager and click on View> Show hidden devices and see if anything else appears.

I am assuming you tried a different cable to be sure that is not the problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Yes I have tried different cables, And I think deleting everything and letting it reinstall fixed my problem, thanks for the help even though it was pretty simple :), It always drives me crazy because I can Never find The Device manager. Nevermind then, That made everything alot worse, can hardly keep my connection more than a few minutes
Update... again: now it says problem with network adapter or access point, Is there any way I can modify the "access point" to solve things? (i have no idea what im talking about and its the third time ive typed this thanks to my internet
 
Last edited:

My Computer

System One

  • OS
    Windows 8
So are you using an AP or router? If yes try plugging directly into your cable modem.

Would help if you you provided more info like NIC card model, router model, computer model, modem model, etc.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I'm using a router (not sure what AP is? assuming it doesnt involve a router though)
I have a lenovo, my router model is a d-link - DIR-601 my modem model is CMM50A The rest I cant/ Dont know what it is (dont speak quite this area of technology lingo) Hope what I could find helps
 

My Computer

System One

  • OS
    Windows 8
A lenovo what? A Laptop? What model?
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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