Windows 8.1 Ethernet problem

ongenae

New Member
Messages
3
Dear All

Since a couple of days (started on 14/7/2014) i'm having trouble with my ethernet connectivity, I do not seem to get internet access.

This is what I've tested

pc1 : problem pc
- Desktop (no wireless)
- Windows 8.1 recent updates
- Realtek PCIe GBE family controller
- Driver : 8.32.508.2014 (8/5/2014 Realtek)
- Green en jellow light are flashing

pc2 : tested cable and internet
- Laptop
- Windows 7 no updates
- Broadcom Netlink
- Everything is working fine here, with same cable and internet

pc3 : tested cable and internet
- Laptop
- Windows 7 recent updates
- Realtek PCIe GBE family controller
- Driver : 7.41.216.2011 (16/2/2011 Realtek)
- Everything is working fine here, with same cable and internet

So what did I conclude :
it has nothing to do with the cable
it has nothing to do with the internet
it has nothing to do with the Realtek adapter
it's a new pc (pc1) I put togheter some months ago, worked fine up til now
I can see my network adapter in divice management so it's plugged in correctly

I think it might have to do somthing with Windows 8.1 or windows updates
Any sugestions ? Much appreciated

See some screeshots enclosed (ps my windows is in Dutch, sorry for that)
 

Attachments

  • icon.png
    icon.png
    1.5 KB · Views: 502
  • icon_internetaccess.png
    icon_internetaccess.png
    2.9 KB · Views: 494
  • networkadaptor_settoautoip.png
    networkadaptor_settoautoip.png
    30.9 KB · Views: 515

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
What router are you using, along with who is your provider (ISP)?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I'm using a modem from my provider Telenet; without any switches or routers in between
model : CBN SVG6540E

Weir thing is that if I check activity of my ethernet adaptor i do send and receive packages (bytes)
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
From the looks of it. A lot of people have been having issues with that Gateway.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
I've tried this just now, but didn't work either.
this is my ipconfig screen (i didn't know what i can show online that's why i hide some numbers)
 

Attachments

  • ipconfig.png
    ipconfig.png
    6.5 KB · Views: 448

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
Back
Top