Windows 8 and 8.1 Forums

Need connection help

  1. #11


    Posts : 15
    Windows 8.1


    As far as the bios goes, It is using the UEFI thing, which I went into, but couldnt find anything relavent. I opened up the services list, and couldbt find anything wrong.

      My System SpecsSystem Spec

  2. #12


    Posts : 15
    Windows 8.1


    Will this be of any help?
    My ipconfig and network adapters list,
    http://i.imgur.com/8E9fpdX.jpg

    And here is a shot from device manager
    http://i.imgur.com/QeTxgv1.jpg

    This is what shows up whenever i try to update the driver with the driver file from acer.
    http://i.imgur.com/KjLR1BI.jpg
      My System SpecsSystem Spec

  3. #13


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    I have the same adapter and 10.0.0.263 drivers are working perfectly. Here: Download ASUS K55A Qualcomm Atheros WLAN Driver 10.0.0.263 for Windows 8.1 64 bit

    They say for Asus but working fine on my Acer. Had to hunt to find one that worked myself, hope they work for you too.

    I'm thinking if it doesn't work, you have a hardware problem.
      My System SpecsSystem Spec

  4. #14


    Posts : 15
    Windows 8.1


    It does not work either. And since my warrenty is expired, this is going to be one hell of a fix...
      My System SpecsSystem Spec

  5. #15


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Thatgamerguy01 View Post
    It does not work either. And since my warrenty is expired, this is going to be one hell of a fix...
    Actually quite easy to replace. Mine didn't come with dual-band so I replaced it with what you have. I think was less than $20 on Ebay.

    Have to be careful with the tiny antenna connectors, tweezers help.
      My System SpecsSystem Spec

  6. #16


    Posts : 15
    Windows 8.1


    So i dont have to draw a pentagram around it and sacrafice it? (As in buy a new one.) What would I be looking for on ebay, juat a wireless laptop card?

    Probably should have figured it was the chip when I recovered my pc from a week ago and it still wasnt working when it had been at the recovery point.
      My System SpecsSystem Spec

  7. #17


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Thatgamerguy01 View Post
    So i dont have to draw a pentagram around it and sacrafice it? (As in buy a new one.) What would I be looking for on ebay, juat a wireless laptop card?

    Probably should have figured it was the chip when I recovered my pc from a week ago and it still wasnt working when it had been at the recovery point.
    No, it is a relatively painless process. Make sure it is a half-mini dual-band (if you use dual-band) with bluetooth. You may want to go with a different brand/model as I have read many people have drop out problems with this adapter no matter what they've tried.

    I just looked on Ebay and these cards are going for about $12-20 brand new or pulled working. Mine is a pulled working and no problems. Again, you may want to go with Intel or Ralink instead. Read carefully as some will not work at all on certain computers. Acer is pretty generic friendly though.

    You may want to verify the card is next to the RAM and easy to get to. Should be but better check first.
      My System SpecsSystem Spec

  8. #18


    Posts : 15
    Windows 8.1


    I opened my laptop up and found the Wi-Fi chip. The label on it says it's different than What the over device manager says.
    Here is the label. http://i.imgur.com/UaoXuLV.jpg
    As opposed to the ar5bwb222 that it says is in there. Will change drivers if I can, if That's not the solution, I will either Look into a new one, send it in to Acer If I can without warranty, or take it to a computer repair store.
      My System SpecsSystem Spec

  9. #19


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by Thatgamerguy01 View Post
    I opened my laptop up and found the Wi-Fi chip. The label on it says it's different than What the over device manager says.
    Here is the label. http://i.imgur.com/UaoXuLV.jpg
    As opposed to the ar5bwb222 that it says is in there. Will change drivers if I can, if That's not the solution, I will either Look into a new one, send it in to Acer If I can without warranty, or take it to a computer repair store.
    Wow, that is freaky! That is a single channel with no bluetooth I believe. Glad you opened it up and looked. The basically cheated you if supposed to have come with dual-channel wifi. If you have bluetooth it must be on a separate card/chip.

    UPDATE: Did a quick search and now I'm confused. Supposedly the same card but in your picture it doesn't look like that card has bkuetooth. It usually is a square silver piece at the top center of the card.
      My System SpecsSystem Spec

  10. #20


    Posts : 15
    Windows 8.1


    I should se e if I can get anywhere with customer support...
      My System SpecsSystem Spec

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