Windows 8 and 8.1 Forums


Remote desktop connection stopped working

  1. #1


    Posts : 10
    Windows 8 64

    Remote desktop connection stopped working


    Hi guys. My SO is Win8 64 and I've accessing this pc almost everytime by remote desktop. From inside my network and from my work pc (port 3389 open). Last week, suddenly it stopped working. I didn't make any change. I have already tried to change the rdp port to 3391 but I'm still unable to connect to it. Can someone give me some tips?
    Thanks

      My System SpecsSystem Spec

  2. #2


    Hi,

    1. What settings have you got set in the 'Remote Settings' screen?
    Can you remote to that PC from any computer or do none of them work?

    2. Try disabling the firewall on the machine you are connecting to for a minute to test if you can remote to it with the firewall turned off.

    Regards,
    Jamie
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8 64


    Firewall was already disabled. I can't connect neither from pc in the same network neither from pc over internet. That started to happen from one moment to another...
      My System SpecsSystem Spec

  4. #4


    Posts : 115
    Windows 10 Pro + 8.1 pro and 7 Utimate


    Probably your ip has changed, check it with
    Code:
    ipconfig
    and make sure you are trying to connect to the right ip I always setup my ip to a static ip so that it never changes
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows 8 64


    Hi again. My ip is the same. Several services running on this pc (like plex, servetome, VNC) still work from internet and from inside network. RDP just stopped working.
      My System SpecsSystem Spec

  6. #6


    Posts : 115
    Windows 10 Pro + 8.1 pro and 7 Utimate


    In a command prompt on the computer you are trying to connect to run
    Code:
    netstat -a -o
    and look for port 3389, If it is not listed enable remote desktop
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    Windows 8 64


    Hi. Port 3389 is not listed but remote desktop is enabled. I've tried to disable and enable again and still not working.
      My System SpecsSystem Spec

  8. #8


    Are you trying to connect via IP or Name?
    If you are connecting via Name can you ping the name?

    Click Start >> Type CMD >> Click Command Prompt in the search results
    In the black Command Prompt window type the following command:

    ping <computername here> (without the greater/less than signs '<>')
    then press enter
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    Windows 8 64


    When I ping pcname it replies a ipv6 ip. I've disabled ipv6 on network adapter properties but still happens the same. But if I ping my ipv4 ip (192.168.1.10) it replies also.
      My System SpecsSystem Spec

  10. #10


    Are you trying to connect to the computer via name or IP?
    If connecting by name have you tried connecting via IP directly?
      My System SpecsSystem Spec

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