Windows 8 and 8.1 Forums


I can connect to router, but no network access.

  1. #1


    Posts : 2
    Windows 8.1

    I can connect to router, but no network access.


    Yesterday, I decided to relocate my PC from one room to the other. Not a big deal I would assume. However, I was unable to connect to the internet with Firefox at the new location. I checked my signal strength to my router and it seemed fine. So I opened Task Manager and checked the WiFi performance chart, what I saw were very brief moments of connectivity, meaning I could connect to the internet for about 10 seconds, then it would stop, but the signal to the router would still appear strong. This would repeat constantly about once every minute or so. I've been trying to fix this for the past day and I could not find an answer anywhere. I've tried to restart everything, I've tried to reset some network settings, and I've tried messing with the local/ static IP address. I doubt it's a problem with the IP address though. Any help would be appreciated.

    On an additional note, whenever I run the Windows Network Troubleshooter, it tells me to restart my router (Which obviously didn't work).

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Could be a signal issue. You can still download inSSIDer 3.4 from metageek.net. Moving it, should not have caused this issue. What channel is your router/gateway on? Could be just signal interference on the channel your Router/Gateway is using. Just moving a laptop, tablet, smartphone, etc. can make a big difference in how many A/P's it can pick up.

    I have my windows and doors closed right now and only pick up two other A/P's, beside my own two. The minute I open my doors and windows on my house. It jumps up to 20 available A/P's.

    So check what channel the Router/Gateway is on. Also use inSSIDer to check for signal quality on your router/gateway. Just moving to another room, can also cause the signal to go down from what it was in another room. Maybe moving the router.gateway up higher on the wall, may help.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    Quote Originally Posted by broe23 View Post
    Could be a signal issue. You can still download inSSIDer 3.4 from metageek.net. Moving it, should not have caused this issue. What channel is your router/gateway on? Could be just signal interference on the channel your Router/Gateway is using. Just moving a laptop, tablet, smartphone, etc. can make a big difference in how many A/P's it can pick up.

    I have my windows and doors closed right now and only pick up two other A/P's, beside my own two. The minute I open my doors and windows on my house. It jumps up to 20 available A/P's.

    So check what channel the Router/Gateway is on. Also use inSSIDer to check for signal quality on your router/gateway. Just moving to another room, can also cause the signal to go down from what it was in another room. Maybe moving the router.gateway up higher on the wall, may help.
    I would assume that that's the problem, that the signal strength is really weak, but I am able to connect to the internet with my phone at the exact same spot. You also say I can download inSSIDer, but that seems to cost money.

    Also I checked, and I found my router channel, but I'm not sure how to check if the PC channel differs from the router channel, or if there even is a such thing as a channel for my PC. care to clarify?
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Only the later versions do. You can still download the older version at MetaGeek Software Archives | MetaGeek If your phone is an Android OS. You can get inSSIDer from play.google store for free.

    As for the Wifi channel on the Router. It should be under Wireless settings. Post the manufacturer & model of the router and then I can dig up the book on it. You can update all of that in your System Spec's, such as I did with my setup.
      My System SpecsSystem Spec

I can connect to router, but no network access.
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