Windows 8.1 default gateway not available.

Bmoneh

New Member
Messages
4
About every 10 minutos this occurs and I lose internet connection. When I troubleshoot it displays default gateway not available and it is fixed. Then about 10-15 minutes later it loses connection again. I tried ipconfig /release and ipconfig /renew and nothing. I also uninstalled drivers and installed new ones and nothing?

Thanks.
 

My Computer

System One

  • OS
    Windows 8.1
Is this through wireless or wired? What is the manufacturer & model of the computer, along with the Gateway? If wireless. How far away are you from the gateway?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
It is a custom computer, the motherboard is a Gigabyte Z68X-UD3P-B3.

I am using a wired ethernet connection.
 

My Computer

System One

  • OS
    Windows 8.1
That is going to not do much. Need more information than just the motherboard. If you are losing the ethernet connection. Either the Gateway is failing, or your Ethernet card or chipset is failing. The other possibility is a bad Ethernet connection between computer and gateway. Or bad connection or bad wiring between the gateway and your ISP.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
When it happens I simply disconnect the ethernet port from the router and plug in right away and it works for another 10-15 minutes. Should I replace my router?


Wifi works perfectly on my phone and other computers. Could the issue be my ethernet port?
 

My Computer

System One

  • OS
    Windows 8.1
I would try a different ethernet cable. Depending how far the gateway is from the computer. That is where sometimes you have an issue. Especially if the computer is say 50' away from the gateway. I would get the Ideal Ethernet Loopback tester. Even though you may only use it a few times. It is still worth the money.

Without going out and getting one. I would have never known that I had problems with a bunch of Cat-5e in my house. Same with some cables. After I figured out which lines were bad. I was then able to upgrade to 1000mb/s.

In your case. If the gateway is where the computer is. Try a brand new cable out of the bag. Ace Hardware, Lowe's all sell Cat-5e cables.

With the new cable. The computer still drops. Then it may be an ethernet NIC problem. What is the model of the gateway you are using? What chipset does your motherboard use?
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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