Solved Windows 8.1 Pro can't connect to network printerI'm using

aldago

New Member
Messages
6
I'm using Windows 8.1 Professional. After the update to 8.1, I can't connect to my network printer which is connected to a Windows XP Home machine. Everything was working before the upgrade. I can currently see, connect, access and modify files on all the computers. I keep getting a message that I don't have permission to access the printer and I can't access the permissions on the Windows XP computer. I'm also using a Windows 7 computer which has no problem accessing the printer. Anyone know what I can try??
 

My Computer

System One

  • OS
    Windows 8.1 Professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP a1020n
    CPU
    P4 3 GHz
    Motherboard
    ASUS Tek Goldfish3
    Memory
    3 GB
    Graphics Card(s)
    Generic Microsoft
    Browser
    IE, Palemoon
    Antivirus
    Defender
A shared printer is not what is considered a Network printer. It does help to know what the manufacturer and model of the printer is.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
The printer is a HP PSC 1610xi. The computers that are currently sharing the printer are
2 laptops running windows 7 (one a dual boot with Windows Vista Home Premium)
1 tower running Windows 7
1 tower running Windows 8.1 Professional
All the computers connect to each other and the printer except for the Windows 8.1 Professional which needs some additional permissions to connect to the printer which I can't figure out how to grant. I can transfer files between all machines. The Windows 8.1 computer is wired while the others are a combination of wired and wireless.
 

My Computer

System One

  • OS
    Windows 8.1 Professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP a1020n
    CPU
    P4 3 GHz
    Motherboard
    ASUS Tek Goldfish3
    Memory
    3 GB
    Graphics Card(s)
    Generic Microsoft
    Browser
    IE, Palemoon
    Antivirus
    Defender
That printer will never work with anything other than Windows XP. Time for you to upgrade to a Wifi or Ethernet Network capable printer. You can still use that printer with Windows XP, until it dies if you wish.

It was only intended to work with the Windows 9x type OS's (95, 98, ME). Never meant for Windows 2000 or Windows XP. HP software engineers were able to create code with their software to band-aid in a fix, for that printer to work with XP. But it is well past its end of life.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Broe23 I agree with your comments. However, I don't want it to work with anything but Windows XP. That's what it's connected to. And the printer is shared with Vista, Windows 7 and did share with Windows 8 until the upgrade to Windows 8.1. All the computers were able to print their documents nicely. I have other environments with up-to-date Epson wireless printers for printing from offsite locations, but in the current environment I don't believe I need to upgrade the printer. If I were in a corporate environment I would but for light home work it's not necessary. As an exercise I would just like to know what broke since it might happen to another shared printer in the future.
 

My Computer

System One

  • OS
    Windows 8.1 Professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP a1020n
    CPU
    P4 3 GHz
    Motherboard
    ASUS Tek Goldfish3
    Memory
    3 GB
    Graphics Card(s)
    Generic Microsoft
    Browser
    IE, Palemoon
    Antivirus
    Defender
That printer will never work with anything other than Windows XP. Time for you to upgrade to a Wifi or Ethernet Network capable printer. You can still use that printer with Windows XP, until it dies if you wish.

It was only intended to work with the Windows 9x type OS's (95, 98, ME). Never meant for Windows 2000 or Windows XP. HP software engineers were able to create code with their software to band-aid in a fix, for that printer to work with XP. But it is well past its end of life.

I was using a hp f380 all in one .hooked to a win7 tower as a shared printer on my win8.1 pro tower, only use it now and then ,I assume it still works
 

My Computer

System One

  • OS
    win8.1.1 enterprise
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Hinze57
    CPU
    AMD FX 6100 6core 3.30gHz
    Motherboard
    gigibyte ga-78lmy-s2p
    Memory
    4gig ddr3
    Graphics Card(s)
    Radon hd5000 Series
    Sound Card
    onboard realtek hd
    Monitor(s) Displays
    19" viewsonic/ 22"Samsung
    Screen Resolution
    1680x1050
    Hard Drives
    128gig ssd Kingston
    80gig WD 10000 rpm spinner
    Case
    micro
    Keyboard
    microsoft curve 200
    Mouse
    Logitech wireless M215
    Internet Speed
    high speed 20
    Browser
    ie 11
    Antivirus
    windows defender
    Other Info
    updated enterprise apr 2/14
I was using a hp f380 all in one .hooked to a win7 tower as a shared printer on my win8.1 pro tower, only use it now and then ,I assume it still works
There are exceptions to the rule. It is a hit or miss on some of the HP printers out there, if they will work with Vista, 7, 8.x.x. I am surprised that the f380 works with Windows 7 & 8.1. Especially since it was another that HP band-aided for XP.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Something got corrupted on two machines running Windows 8.1 Pro and Windows 7 Pro. The problem was resolved as follows:
I removed the HP Printer from the Printers dialog on both computers and then added them back. Windows found drivers, installed them and now everything's working as before. Thanks to all for your help.
 

My Computer

System One

  • OS
    Windows 8.1 Professional
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP a1020n
    CPU
    P4 3 GHz
    Motherboard
    ASUS Tek Goldfish3
    Memory
    3 GB
    Graphics Card(s)
    Generic Microsoft
    Browser
    IE, Palemoon
    Antivirus
    Defender
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