Windows 8 and 8.1 Forums


cannot see homegroup files

  1. #1


    Posts : 6
    windows 8.1

    cannot see homegroup files


    I have set up homegroup on my 2 computers. A windows 7Home premium and a windows 8.1 on my tablet. Windows 7can see and open windows 8.1 files with no problem. Windows 8.1 can see windows 7 files , but cannot open them .A window pops up asking for credentials. I don't know what to do with that
    Thanks in advance for any help.

      My System SpecsSystem Spec

  2. #2


    I'm sure you already checked the Library folders to share when you were setting up the new Homegroup?

    On the Windows 7 machine, have you checked in the Advanced Sharing settings via the Network and Sharing Center so as to make sure File and Printer Sharing is turned on and that password protected sharing is turned off?

    Also check that the time and date settings are the exactly the same on both machines.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8.1

    cannot see homegroup files


    Yes I have done that.On windows 8.1 tablet it is a private network and Windows 7 it is a home network. Could that have anything to do with it?
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by wendyb4 View Post
    Yes I have done that.On windows 8.1 tablet it is a private network and Windows 7 it is a home network. Could that have anything to do with it?
    Those settings are correct, Windows 8 calls it a private network these days. Be sure and check the Advanced Network settings in all category's, there is Private, Guest or Public and All Networks which needs to be checked as well.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    windows 8.1


    yes the settings there are correct and the time is correct on both machines
      My System SpecsSystem Spec

  6. #6


    Try leaving the Homegroup on both machines then create a new one on the Windows 7 machine and join from the Windows 8 machine. First Disable any anti virus software running on either machine.

    Homegroup - Leave in Windows 8
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    windows 8.1


    thank you for your help, I set up a local account and that worked. Many thanks again
      My System SpecsSystem Spec

  8. #8


    I'm not sure what you mean by local account?

    Homegroups only works when both machines are in the same local network so maybe that was the problem.
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    windows 8.1


    not my microsoft account. That is the only thing I changed and it worked.
      My System SpecsSystem Spec

  10. #10


    I'm confused because you shouldn't have any problems joining your own Homegroup with a Microsoft account unless it was already corrupted.

    You might want to create a new account using the Microsoft credentials so you can use the Microsoft account instead.
      My System SpecsSystem Spec

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