Windows 8 and 8.1 Forums


Laptop doesn't see saved WiFi

  1. #1


    Posts : 2
    Windows 8

    Laptop doesn't see saved WiFi


    Hello, I recently purchased a new laptop with the following specs:

    ------------------System Information
    ------------------
    Time of this report: 4/27/2014, 10:30:34
    Machine name: ALITRON
    Operating System: Windows 8.1 Single Language 64-bit (6.3, Build 9600) (9600.winblue_gdr.130913-2141)
    Language: Arabic (Regional Setting: Arabic)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion 15 Notebook PC
    BIOS: F.42
    Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (4 CPUs), ~2.4GHz
    Memory: 8192MB RAM
    Available OS Memory: 8122MB RAM
    Page File: 2136MB used, 7905MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    I immediately connected to my WiFi, but I had to restart my laptop, after which the laptop didn't see my WiFi. I surfed the internet looking for solutions, and apparently changing the SSID of the network was supposed to fix it, which did, but I eventually had to restart the laptop, and again, the WiFi was no longer visible, I can still see other WiFi connections in the neighborhood. I have tried reinstalling my drivers, updating my drivers and some other fixes, which never really fixed it. I really need help with this, thanks in advance.

    I would also like to mention that I am currently using some external device to see my WiFi connection, and it sees it normally.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Open up a Command Window in the Desktop and paste the following in it, then post the results in a follow-up message (without the quotes): "netsh wlan show all". State in the post, which A/P is yours.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Quote Originally Posted by broe23 View Post
    Open up a Command Window in the Desktop and paste the following in it, then post the results in a follow-up message (without the quotes): "netsh wlan show all". State in the post, which A/P is yours.
    Sorry, can you specify what the A/P is? The command showed a lot of information, and I don't know what that is.

    Here: Interface name: WiFi Driver : Ralink RT3290 802.11 - Pastebin.com
    Last edited by Alitron; 27 Apr 2014 at 03:22.
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Sorry, but I did not ask for that information. Again, follow my instructions as stated. Otherwise this is a moot point and I am done.
      My System SpecsSystem Spec

Laptop doesn't see saved WiFi
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