Windows 8 and 8.1 Forums


Network Printers getting "offline"

  1. #1


    Posts : 5
    Win 8

    Network Printers getting "offline"


    Hi,

    I would like to ask if there is now an update resolving the network printers becoming offline.
    I cannot remove-add the same printers again and again specially for the people i support in our office.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Win 8

    Windows 8.1 Network Printers Problem


    Hi,

    Any news if Microsoft already have a fix on Network printers who are being forgotten by the PC whenever logged out of the network?

    My workaround for this problem is to remove the stored printer and add it again which should not be the case if you do this so many times a week.
    Last edited by Brink; 12 May 2014 at 21:36. Reason: moved to original thread
      My System SpecsSystem Spec

  3. #3


    You haven't mentioned the make or model of the printer or the steps you have taken to resolve the problem but generally speaking this problem can be fixed by assigning a static IP to the printer. The link below explains more.

    SOLUTION to your HP printer going offline and/or constantly ... - HP Support Forum - 213935
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Win 8


    Hi Chev65,

    We are using Canon MP230 and MP280. Both are network computers and has a static IP. My workaround is,
    I manually delete and add the printers at devices and printers setup then install the driver after.
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    The router is the main culprit in this problem. What is the manufacturer & model of the router/gateway you are using? Also if you just leave the printers on all of the time and let them go into sleep mode. The router can give up that lease if it does not see the printer for a while.

    Make sure you have correct info set in the printer for the Gateway IP, DNS IP if it is not the router, and that the router also has this static IP set as reserved in its settings.
      My System SpecsSystem Spec

Network Printers getting "offline"
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