Solved Can't Remote Desktop Connect from Windows 8 to Windows 7

ojison

New Member
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3
My old desktop (upstairs) and my laptop are both running Windows 7. I can very easily use remote desktop connection from my laptop to the upstairs computer. My new desktop (downstairs) runs Windows 8.1. I use a local login, not the Microsoft login. My user name and password are the same on all three computers, and all three are on the same home network.

When I launch remote desktop connection from the Windows 8 machine, and enter the name of the Windows 7 machine, along with my User name and password (same on all three computers), the Windows 7 screen (from the upstairs machine) appears along with "The user name or password is incorrect". I have messed with this for several hours a day for several days, tried all the suggestions I can find with google, always with the same result. I hope someone has the answer.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sony/SVT21228CXB
    CPU
    Intel Core i7-4558U 2.80 Ghz
    Memory
    16 GIG
    Browser
    Firefox
    Antivirus
    Kqperski
Unless you are using Pro on all of the machines, and the fact that there is a problem with RDC in Windows 8. You are better off using Team Viewer.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
Unless you are using Pro on all of the machines, and the fact that there is a problem with RDC in Windows 8. You are better off using Team Viewer.

I'm using Pro on the two Win 7 machines, and 8.1 (not pro) on the new machine. Remote desktop connection came pre-installed on the 8.1 machine, so of course I thought it would work on the 8.1 computer it came on. Is that incorrect?

I have no need to access the 8.1 machine remotely - only the win 7 pro machine upstairs, while I am downstairs on the win 8.1 during the transition from the old computer to the new. Although I guess I could use the exercise. :)

Team Viewer would seem to be overkill for such a basic need, and paranoid as I am I do not want remote control accessible from anywhere outside my home network.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sony/SVT21228CXB
    CPU
    Intel Core i7-4558U 2.80 Ghz
    Memory
    16 GIG
    Browser
    Firefox
    Antivirus
    Kqperski
Team Viewer is easier to use then RDP. No one can access your network while Team Viewer is running. They can access your network though if you have allowed Remote Desktop Sessions on the machines. There are still holes in RDP, that MS has not fixed, that can let intruders into your systems, unlike Team Viewer.

I use TV on my LAN all of the time, and also have used it to connect between mine and my brother's system, to do Video meetings. Read the info on the software suggestion, before making false accusations about it ojison. A lot of State & public government IT departments use Team Viewer vs. RDP. For the exact reasons that I stated above.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
.... Read the info on the software suggestion, before making false accusations about it ojison. ...

You convinced me - thanks. I downloaded Team Viewer and installed it on both machines. Easy and free, and works as advertised.

But false accusations? I merely said that perhaps I'm paranoid, but I do not want remote control accessible from anywhere outside my home network. And I still don't - even from me! Fortunately Team Viewer allows for that. According to their FAQs:

"Can TeamViewer be used within a local network (LAN) only?"

"You can establish Remote control sessions on your local network directly by using IP addresses or computer names. By default this feature is deactivated because software firewalls may open an acceptance dialog when configured this way."

I activated that feature and it works great.

An unanticipated bonus is the ability to easily run applications on my old computer upstairs while seated at my new computer downstairs. My wife has developed some severe health problems and I need to stay downstairs, close to her. My old computer has MS Office 2007 Developers Edition which I hought fair and square and now have untold hours of effort invested in documents, spreadsheets, and data bases. When I tried to move it to my new machine it demanded an 11 digit code, and mine came with only a 10 digit code. Not a problem now - I'll just run it on the upstairs computer and copy and paste the results into the downstairs computer. Same with numerous other applications that I now do not need to re-install as long as the upstairs machine keeps breathing. When it dies I will find out how good the various Office alternatives are.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Sony/SVT21228CXB
    CPU
    Intel Core i7-4558U 2.80 Ghz
    Memory
    16 GIG
    Browser
    Firefox
    Antivirus
    Kqperski
If we did not trust the software, we would not suggest it. Self-paranoia is embedded in our genes. Just trust us on here. This is not a board like the others. Yes there can be instances were a solution cannot be found.

Now whether MS moves towards something like Team Viewer for Windows 9, time will only tell. Just remember to set it to hand out random passwords at 10 Characters or more, for invites.

I do set mine for LAN access, for those machines on my LAN that are running the software.
 

My Computer

System One

  • OS
    Linux Mint 17.2
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satellite C850D-st3nx1
    CPU
    AMD E1-1200 APU with Radeon (tm) HD Graphics 1.40 GHZ
    Memory
    12GB
    Graphics Card(s)
    AMD Radeon™ HD 7310 Graphics
    Sound Card
    Realtek HD
    Monitor(s) Displays
    LCD
    Screen Resolution
    1366 x 768
    Hard Drives
    Crucial M500 240GB SSD
    Mouse
    Logitech M525
    Internet Speed
    45/6 - ATT U-Verse
    Browser
    Google Chrome
    Antivirus
    None needed. It is Linux.
    Other Info
    Arris NVG589 Gateway; Router - Cisco RV320; Switch - Netgear GS108 8-Port Switch & Trendnet TEG-S50g 5-Port Switch; Access Points - Engenius ECB350, Trendnet TEW-638APB; NAS - Lenovo ix2-4; Printer - Brother HL-2280DW; Air Print Server - Lantronix XPrintServer

    A/V UPS - Tripp-Lite Smart 1500LCD 1500 Va/900 W.
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