Windows 8 and 8.1 Forums


Surface RT cannot access network folders - Can't authenti

  1. #11


    Quote Originally Posted by Portugal View Post
    Good morning.

    So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like \\ip_address\folder , windows then asks for the network password, I authenticate with that user and I have access to those folders.

    The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (\\ip_address\folder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access \\ip_address\folder

    Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?

    Regards.
    I believe the Surface RT has the Server Service, "which allows for sharing locally" turned off by default in order to push things into the cloud.

    To turn on the Server Service. Go to the Start screen, choose run, type' Services.msc, set the Server service to Automatic and start the server service via the directions in the following link. You will need to restart after making the adjustments. Hope it works.

    How To: Enable File & Printer Sharing Windows/Surface RT | Rashed Talukder's Blog

      My System SpecsSystem Spec

  2. #12


    Posts : 15
    Windows 8 x64


    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by Portugal View Post
    Good morning.

    So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like \\ip_address\folder , windows then asks for the network password, I authenticate with that user and I have access to those folders.

    The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (\\ip_address\folder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access \\ip_address\folder

    Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?

    Regards.
    I believe the Surface RT has the Server Service, "which allows for sharing locally" turned off by default in order to push things into the cloud.

    To turn on the Server Service. Go to the Start screen, choose run, type' Services.msc, set the Server service to Automatic and start the server service via the directions in the following link. You will need to restart after making the adjustments. Hope it works.

    How To: Enable File & Printer Sharing Windows/Surface RT | Rashed Talukder's Blog
    Hello chev65.

    I've enabled the Server service, but the problem persists.

    Regards.
      My System SpecsSystem Spec

  3. #13


    Quote Originally Posted by Portugal View Post
    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by Portugal View Post
    Good morning.

    So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like \\ip_address\folder , windows then asks for the network password, I authenticate with that user and I have access to those folders.

    The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (\\ip_address\folder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access \\ip_address\folder

    Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?

    Regards.
    I believe the Surface RT has the Server Service, "which allows for sharing locally" turned off by default in order to push things into the cloud.

    To turn on the Server Service. Go to the Start screen, choose run, type' Services.msc, set the Server service to Automatic and start the server service via the directions in the following link. You will need to restart after making the adjustments. Hope it works.

    How To: Enable File & Printer Sharing Windows/Surface RT | Rashed Talukder's Blog
    Hello chev65.

    I've enabled the Server service, but the problem persists.

    Regards.
    Enabling the server service should have this all working straight away as it's a common complaint with the Surface RT.

    Have you tried adding the credentials of the Surface User account to the Windows credential manager at the desktop machine via the Control Panel?

    The anti virus software could also be preventing you from making a connection with the other machines, or there is a system file problem with the surface RT.

    I'm a bit confused on how you added users in order to get sharing to work. This shouldn't be required if the files from the main Users account are shared out correctly via the C:\Users folder sharing permissions.
    Last edited by chev65; 24 Apr 2014 at 10:57.
      My System SpecsSystem Spec

  4. #14


    Posts : 15
    Windows 8 x64


    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by Portugal View Post
    Quote Originally Posted by chev65 View Post

    I believe the Surface RT has the Server Service, "which allows for sharing locally" turned off by default in order to push things into the cloud.

    To turn on the Server Service. Go to the Start screen, choose run, type' Services.msc, set the Server service to Automatic and start the server service via the directions in the following link. You will need to restart after making the adjustments. Hope it works.

    How To: Enable File & Printer Sharing Windows/Surface RT | Rashed Talukder's Blog
    Hello chev65.

    I've enabled the Server service, but the problem persists.

    Regards.
    The anti virus software could also be preventing you from making a connection with the other machines, or there is a system file problem with the surface RT.
    Hello chev65.

    As I said a few posts ago, I'm able to access the desktop shared folders if I set the permissions of those folders to "Everyone", but I don't want to do that for obvious reasons. so a firewall blocking my surface is out of the question.

    Quote Originally Posted by chev65 View Post
    I'm a bit confused on how you added users in order to get sharing to work. This shouldn't be required if the files from the main Users account are shared out correctly via the C:\Users folder sharing permissions.
    I added users on my main machine, and used those credentials to authenticate the other hosts.

    Regards.
      My System SpecsSystem Spec

  5. #15


    Ok sounds good, so adding the user account from the Surface RT doesn't allow for access to the main PC with the usual username/password, while it seems to work fine for all the other locally networked machines.

    Have you tried adding the surface RT's user credentials to the Credential Manager via the Control Panel of the main PC?

    There are other ways to prevent certain users from accessing specific folders by using a Homegroup and Workgroup together then designate certain Library's with the Everyone share to allow Workgroup machines to access if required.
      My System SpecsSystem Spec

  6. #16


    Posts : 1
    Windows RT 8.1


    Quote Originally Posted by Portugal View Post
    Good morning.

    So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like \\ip_address\folder , windows then asks for the network password, I authenticate with that user and I have access to those folders.

    The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (\\ip_address\folder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access \\ip_address\folder

    Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?

    Regards.
    Hi, did you ever get this problem resolved? I have the exact same problem on a Nokia Lumia 2520. I can connect via SMB to my home directory on my Mac, but every other share fails as you describe above. These folders can be reached flawlessly from my main Win8.1 machine. Something about the way RT handles authentication must be different.

    Any thoughts?
      My System SpecsSystem Spec

  7. #17


    Posts : 15
    Windows 8 x64


    Quote Originally Posted by mdonahuerib View Post
    Quote Originally Posted by Portugal View Post
    Good morning.

    So I've some folders in my Desktop that I want to share with all the hosts in my network, so what i did was to create a new users and set all those folders only to read mode and, everytime I wanted to access the folders on those machines I simply access those folders via that user (in Windows hosts I just enter the network path like \\ip_address\folder , windows then asks for the network password, I authenticate with that user and I have access to those folders.

    The thing is that in my Surface RT (Windows RT -ARM), every time I try to access those folders via the method above (\\ip_address\folder), I do see the folders, but when I double click on one of them in order to have access, instead of letting me authenticate, it simply returns the following error: Windows Cannot Access \\ip_address\folder

    Why is this so? Why doesn't Windows allow me to authenticate? Is this a limitation of the RT platform?

    Regards.
    Hi, did you ever get this problem resolved? I have the exact same problem on a Nokia Lumia 2520. I can connect via SMB to my home directory on my Mac, but every other share fails as you describe above. These folders can be reached flawlessly from my main Win8.1 machine. Something about the way RT handles authentication must be different.

    Any thoughts?
    Hello.

    The only workaround with some form of authentication is to enable Windows HomeGroup.
    With HomeGroup, you do have access, the thing is I don't really like not to be able to fully control permissions and such.

    If you want to have access regardless, you can set the permissions of said folders to everyone, and that way you'll have access.

    Regards.
      My System SpecsSystem Spec

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Surface RT cannot access network folders - Can't authenti
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