Internet isn't working properly on windows 8.1

Cobalt06

New Member
Messages
2
Lately I have a problem with the internet :/ :the pages I try to open are very slow, sometimes I get a blank page (no matter how much I wait) or in the upper left corner appears this : ''https://apiluckyleapnet-a.akamaihd.net/gsrs?is=cbslugp7&bp=BAS&g=52b39c89-a2d0-48f3-827d-a2375fefea83''. Or it appears: SSL Error / The webpage isn't available.. I tried using other browser (IE) but it still works very slow, and I can't download Firefox because it is too slow, I also reinstalled Chrome. Any suggestions? :D And could you explain as best as possible (I am not exactly an expert when it comes to computers :D ). Have a good day! :)
 

My Computer

System One

  • OS
    windows 8.1
Welcome to Windows EightForums, Cobalt06.

What internet service provider and type are you using?

Have you ran a full antivirus scan?
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
The internet is wireless, and yes, I ran a full scan, but my antivirus is Avast!, so it is a weak one (from what I read today on internet)..I uninstalled it and activated Windows Defender, and I also ran a full scan with it and there are no problems.
 

My Computer

System One

  • OS
    windows 8.1
Ok good. Wise choice to use Defender IMO.

You obtain WiFi (wireless) via a router. What service provider is it that's supplying the router? e.g. Supplying the house or building.
 

My Computer

System One

  • OS
    8.1 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Acer T690
    CPU
    Intel Pentium D Dual Core
    Motherboard
    Acer/Intel E946GZ
    Memory
    2GB (max upgrade)
    Graphics Card(s)
    Intel Graphics Media Accelerator 3000 - PCI Express x16
    Sound Card
    Integrated RealTek ALC888 high-definition audio with 7.1 channel audio support
    Monitor(s) Displays
    Acer AL1917W A LCD
    Screen Resolution
    1440 X 900
    Hard Drives
    350 GB Seagate Barracuda 7200.10
    Thumb drives
    PSU
    Standard 250 watt
    Case
    Desktop 7.2" (183mm) W x 17.5" (445mm) L x 14.5"
    Cooling
    Dual case fans + CPU fan
    Keyboard
    Acer Windows PS/2
    Mouse
    Wireless Microsoft Arc
    Internet Speed
    54mbp/s
    Browser
    IE11
    Antivirus
    Defender
    Other Info
    Office Pro 2013 / Nokia Lumia 1520 Windows Phone 8.1DP GDR1
Back
Top