Windows 8 and 8.1 Forums


Shared printers not usable.

  1. #1


    Canberra
    Posts : 2
    Wndows 7 Pro 32 bit

    Shared printers not usable.


    My desktop computer (Win 7 Pro 32 bit) has two local printers, both with the share attribute, and is the server on a wireless LAN containing my wife's ASUS tablet (Win 8.1RT). Until recently she could print using the shared printers, but now cannot. The printer sare detected, but on trying to print, an error message says that theserver print spooler service is not running. But it definitely is - I have checked with Admin Tools, checked that it starts automatically, tried stopping and restarting it. The ASUS can still see and open shared files and folders. The printer drivers are up to date on both machines and work perfectly on the server. I am beginning to think that a Win 8 update has changed something? Advice would be much appreciated.
    Last edited by Hamfist; 10 Apr 2014 at 19:13. Reason: Typing errors

      My System SpecsSystem Spec

  2. #2


    Quote Originally Posted by Hamfist View Post
    My desktop computer (Win 7 Pro 32 bit) has two local printers, both with the share attribute, and is the server on a wireless LAN containing my wife's ASUS tablet (Win 8.1RT). Until recently she could print using the shared printers, but now cannot. The printer sare detected, but on trying to print, an error message says that theserver print spooler service is not running. But it definitely is - I have checked with Admin Tools, checked that it starts automatically, tried stopping and restarting it. The ASUS can still see and open shared files and folders. The printer drivers are up to date on both machines and work perfectly on the server. I am beginning to think that a Win 8 update has changed something? Advice would be much appreciated.
    Perhaps it was the same KB update causing networking problems as in the following thread.
    KB2919355 destroyed network acces to nas
      My System SpecsSystem Spec

  3. #3


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I would use a Network Print Server or if the printers are Network capable through WiFi. Share them that way vs. through the OS. Majority of the time. It is the firewall on a computer causing the issue.
      My System SpecsSystem Spec

  4. #4


    Canberra
    Posts : 2
    Wndows 7 Pro 32 bit


    Thanks for the response Broe23. Neither printer has wireless capability, but fortunately the problem has gone away. I found that in the two days since I last checked there had been 13 new MS updates that hadn't been automatically downloaded and installed. Did this and all worked as advertised again. So I will mark the issue as resolved even though I don't know which particular update did the trick.
      My System SpecsSystem Spec

Shared printers not usable.
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