Windows 8 and 8.1 Forums


Remote desktop no longer working

  1. #1


    Posts : 2
    WIndows 8.1

    Remote desktop no longer working


    I've been running a Windows 8.1 desktop at home for just over six months and was happily connecting to my work computer (running Windows XP) via remote desktop w/o incident. Recently we were upgraded to laptops running Windows 7 and I'm now unable to connect with my home desktop. In the process of troubleshooting I tried connecting by using my old Windows XP laptop, works fine. To summarize: Windows 8.1 connecting to Windows XP was fine, Windows XP to Windows 7 works, Windows 8.1 to Windows 7 is not working. Any clue as to what might be going on?

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  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    RDP not working is a good thing. Time to join everyone else, and start using Teamviewer, for remote or same LAN login to another computer.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    WIndows 8.1


    While I appreciate the suggestion of a alternative to Remote Desktop I have this unreasonable urge to resolve the problem rather that work around it. With remote access being a work only-related situation in my case I want to keep the level of customization down to a minimum; besides, my IT dept. is a bit over cautious re third party software. Should it come down to it, I have no problem turning to something like Teamviewer to get the job done, does it require installation on both the host and client?
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Danno View Post
    While I appreciate the suggestion of a alternative to Remote Desktop I have this unreasonable urge to resolve the problem rather that work around it. With remote access being a work only-related situation in my case I want to keep the level of customization down to a minimum; besides, my IT dept. is a bit over cautious re third party software. Should it come down to it, I have no problem turning to something like Teamviewer to get the job done, does it require installation on both the host and client?
    I'd want to fix the problem as well, rather than working around the problem with a third party solution, Team Viewer works good enough but third party software always tries to sell you things which I can't stand.

    When I RDP from 8.1 to my Windows 7 machine there are no problems in either direction so it's not a common Windows problem.

    Have you tried using the LAN IP rather than the machine name? The only problems I've seen have to do with typing the machine name incorrectly or leaving off the PC part at the end.
      My System SpecsSystem Spec

  5. #5


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I would start looking at a Firewall issue, why RDP is not working. Also check Services, to make sure that it is not disabled. Update KB2667402 was known to cause issues with RDP. See if this works http://dave.harris.uno/remote-desktop-gateway-after-windows-8-1-upgrade-no-longer-working/

    You will find that there is a large group of us that do not believe in using RDP, because there are still unresolved issues with it, that Microsoft will never fix. That is why you find that there is a big push to use Teamviewer, which is a safer method of remote accessing a computer, then RDP.

    As for your IT dept. having an issue with third party software. They need to look at it as a perspective, that Teamviewer is a safer method to work on users computers, then staying inside their box. Most people in IT dept's for companies, have never had any formal training, nor have ever thought about thinking outside the box, when it comes to making their infrastructure safer & more secure.

    They usually will only believe what the likes of Microsoft will sell them, on what they only want their customers to know.

    Before I retired from the State of Illinois. Our CMS agency, which handles all IT issues. Started to use Teamviewer as of 2012. All due to it was the safest way to securely access user desktops, to handle tickets on those desktops. The mgr in charge of that unit, has years of training, and is aware that RDP is an evil in its own. They are also pushing to move out of Windows, into Linux on all workstations, within the next two years.
      My System SpecsSystem Spec

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