Windows 8 and 8.1 Forums

No internet access

  1. #11


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    I also figured this to be a virus, I would also suggest these guys which have some good cleanup tools Geeks to Go! – Free help from tech experts Definitely for one, has a browser high jacker.

      My System SpecsSystem Spec

  2. #12


    Posts : 299
    Windows 8 Pro


    I had her go in Device Manager and uninstall the Ethernet adapter, then reboot. That fixed it. I guess removing the malware somehow screwed with its configuration.
      My System SpecsSystem Spec

  3. #13


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Always does. I usually will go in and check the registry for any culprits. When removing the adapter to reinstall. I tell Windows to remove all drivers. Then when it boots back up. Reinstall the correct driver from a USB stick, or where I saved it in a directory.
      My System SpecsSystem Spec

  4. #14


    Texas
    Posts : 1,022
    Windows 8.1


    Quote Originally Posted by Vincenzo View Post
    I had her go in Device Manager and uninstall the Ethernet adapter, then reboot. That fixed it. I guess removing the malware somehow screwed with its configuration.
    Yay! Amazing how something so simple that none of us thought about it will finally do the trick.
      My System SpecsSystem Spec

  5. #15


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Quote Originally Posted by Wynona View Post
    Quote Originally Posted by Vincenzo View Post
    I had her go in Device Manager and uninstall the Ethernet adapter, then reboot. That fixed it. I guess removing the malware somehow screwed with its configuration.
    Yay! Amazing how something so simple that none of us thought about it will finally do the trick.
    I leave that as the last thing, after doing the clean up.
      My System SpecsSystem Spec

  6. #16


    N.Y.
    Posts : 2,214
    Windows 10 Pro 64bit


    Glad to hear you fixed it. Be more careful on where you go on the internet and download. Do not open mail you do not recognize.
    Do regular Anti-Virus scans.
      My System SpecsSystem Spec

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