Windows 8 and 8.1 Forums


Unable to access shared folders from LAN client

  1. #1


    Posts : 241
    Windows 8.1x64 Pro

    Unable to access shared folders from LAN client


    Hi, I have a home wired LAN with the following configuration:
    1) A Win 7x64 PC (static IP)
    2) A Win 8.1x64 LAPTOP (static IP)
    3) A Synology NAS (static IP)
    3) A TP-LINK TL-R600VPN Wired Router connected to a cablemodem (internet access WAN) and to the switch.
    4) A Trendnet 8 port switch connected to the 3 clients (PC, Laptop and NAS) and to the router (TP-LINK)

    I have created a Windows Homegroup (Home/Private) from either the PC or Laptop going step by step as per these instructions and making sure that in both the PC and Laptop all requirements are met (required services, adapter settings, etc). The Homegroup is created successfully but the following issue arises:

    - From the PC I can access shared files in the Laptop (by going to Windows Explorer/Network for example). From the PC I can also access the NAS shared files.
    - From the Laptop, even though the Homegroup shows "Joined", I cannot access any shared file in the PC or NAS (it will show Error 53, network path not found). If I try to map a network drive (to directly access a shared folder in either the PC or NAS), it will also display an error saying that the network path cannot be found. However from the laptop I can access the NAS using the browser (Firefox, IE, etc).
    Click image for larger version

    So what is preventing the access to shared folders in the LAN from the laptop?

    Thanks for any clue.
    Last edited by antares; 13 Mar 2014 at 01:22.

      My System SpecsSystem Spec

  2. #2


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Try without Home Group enabled. It should not affect you accessing the NAS. I have the same router as you do. I do not run any firewall within the LAN, due to the router is robust enough to guard against any inbound issues.

    Do make sure that you have file sharing enabled, and both computers are set as "Private Network", for their adapters.

    Home Group just makes it easier to share Libraries and printers across a network. But in turns it creates a huge headache in these kinds of instances.

    I am running into that the Lenovo ix2-4 NAS that I have. Does not even show up in Network on either of my two laptops. So I ended up just saving it as a Favorite in Explorer. There is something with the TL-R600VPN, causing that issue, that I have not pinned down to. I am about to start playing with the ARP table on it, to see if that is what is causing my issue with the disappearing NAS.

    I am retired, and on here a few times a day, so if you want to work together on this issue, shoot me a Private message.
      My System SpecsSystem Spec

  3. #3


    Posts : 241
    Windows 8.1x64 Pro


    Hi broe23 and thanks for your reply. I don't think this has anything to do with the Router. I had this same setup and I was able to access all LAN shared resources from my laptop without any issues. For some reason, since the last Win8.1 update (have no idea if that has anything to do with this), I'm unable to access any LAN shared resource (PC or NAS) from the laptop.
      My System SpecsSystem Spec

  4. #4


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    Okay, I think I found a fix with my issue. This may also work for you. Go into the adapter(s) and turn off IPv6. Then open a Command Window as Administrator and do the following two commands: "netsh interface ipv4 reset", "netsh interface ipv6 reset", "ipconfig /flushdns", "netsh (adapter name) reset catalog" then do a reboot.

    It is working for me. I now see my Lenovo NAS, and it also resolved some other issues that was causing me to not be able to open a couple of folders, that hold at this moment over 50,000 files (IP Camera images).

    Like I stated, I do not use any firewall on any of the computers within the LAN in my home. What Firewall or Internet Security software are you using?

    Let me know if doing the commands I posted help you out. When I was having the issues connecting to my NAS, before I figured out what was going on. I entered the IP in the Explorer window and then just saved it as a Favorite. I also have in the hosts file, which is located at C:\Windows\System32\drivers\etc\, the IP's and name of the device.

    My hosts file looks like this:

    192.168.1.64 HP Officejet 4500 G510n-z
    192.168.1.68:88 Front_Window_Cam
    192.168.1.72 TED5000
    192.168.1.80 TEW-638APB
    192.168.1.83:85 Backyard_Cam
    192.168.1.84 ix2-4
    192.168.1.87 TV-IP751WIC
    192.168.1.92 ECB350
    192.168.1.254 TL-R600VPN
    192.168.100.1 SB6141

    These are all of the common devices that I have set as Static IP's on my network. The only one I have in the TL-R600VPN, in DHCP/ Address Reservation, is the NAS. That is due to it is accessed by my IP cameras through FTP, to load images on the NAS.
      My System SpecsSystem Spec

  5. #5


    Posts : 241
    Windows 8.1x64 Pro


    Hi broe23, can you explain the command "netsh (adapter name) reset catalog"? How do I get the "adapter name"? Thanks
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by antares View Post
    Hi broe23 and thanks for your reply. I don't think this has anything to do with the Router. I had this same setup and I was able to access all LAN shared resources from my laptop without any issues. For some reason, since the last Win8.1 update (have no idea if that has anything to do with this), I'm unable to access any LAN shared resource (PC or NAS) from the laptop.
    If this problem started after the last Windows update then use system restore to return the system to a state before the update was installed.

    If the restore works then try to figure out which update caused the problem by process of elimination, just install the updates back one at a time with reboots between each installed update. When you notice the problem returning then use restore again and right click the offending update and choose to hide the update so it won't install again. This is standard procedure for update problems.

    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  7. #7


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    What I meant was if you are using Ethernet, use ethernet as adapter name. If Wireless, use wlan.
      My System SpecsSystem Spec

  8. #8


    Posts : 241
    Windows 8.1x64 Pro


    Quote Originally Posted by broe23 View Post
    What I meant was if you are using Ethernet, use ethernet as adapter name. If Wireless, use wlan.
    Yes, that was my initial guess, I used "ethernet" but the DOS command prompt is not recognized. Are you sure that's the right syntax?
      My System SpecsSystem Spec

  9. #9


    Central IL
    Posts : 3,468
    Linux Mint 17.2


    I was off on it last night. See this for the commands Netsh Commands for Interface (IPv4 and IPv6) Sorry.
      My System SpecsSystem Spec

  10. #10


    Posts : 241
    Windows 8.1x64 Pro


    Thanks broe23, I performed all those commands, but didn't fix it. I was ready to give up and reinstall Win8, but then I remembered that once I had my firewall (NIS2014) block NetBIOS. So I went to the firewall settings and unblocked NetBIOS and voila, now my laptop can access shared folders in my PC and my NAS, and was able to map the NAS and folders from the PC using Windows Explorer.Now the question remains, why blocking NetBIOS in the firewall causes this behavior?
      My System SpecsSystem Spec

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Unable to access shared folders from LAN client
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