Hello,
I recently purchased a new Asus laptop and have been having problems with my home network. I get disconnected probably once every 15 minutes and when the trouble shooter was run I get "default gateway unavaliable"
I believe this is due to my router. I have Comcast and it seems whenever I am connected to mine (or my girlfriends same model and make) I get disconnected but at my parent's house I dont have any problems.
Does anyone have any ideas? I talked to the ASUS people and was given a driver that didnt work (as far as I know I installed it correctly) and was also told to refresh my computer to factory settings incase it was something I installed. Neither worked.
Here is my IPconfig date (I have unchecked the 'allow computer to turn off to conserve power' option)
Windows IP Configuration
Host Name . . . . . . . . . . . . : Junior
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.co.comcast.net.
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : hsd1.co.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-50-E6-21-6C-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8daa:34bd:675c:89da%13(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 10, 2014 8:24:29 PM
Lease Expires . . . . . . . . . . : Wednesday, March 19, 2014 4:20:13 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 366498022
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F4-02-88-80-56-F2-34-F6-0D
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3ccd:38d7:f5ff:ffec(Preferred)
Link-local IPv6 Address . . . . . : fe80::3ccd:38d7:f5ff:ffec%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.hsd1.co.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.co.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Does anyone have any idea/clue?
I recently purchased a new Asus laptop and have been having problems with my home network. I get disconnected probably once every 15 minutes and when the trouble shooter was run I get "default gateway unavaliable"
I believe this is due to my router. I have Comcast and it seems whenever I am connected to mine (or my girlfriends same model and make) I get disconnected but at my parent's house I dont have any problems.
Does anyone have any ideas? I talked to the ASUS people and was given a driver that didnt work (as far as I know I installed it correctly) and was also told to refresh my computer to factory settings incase it was something I installed. Neither worked.
Here is my IPconfig date (I have unchecked the 'allow computer to turn off to conserve power' option)
Windows IP Configuration
Host Name . . . . . . . . . . . . : Junior
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.co.comcast.net.
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : hsd1.co.comcast.net.
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D8-50-E6-21-6C-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8daa:34bd:675c:89da%13(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 10, 2014 8:24:29 PM
Lease Expires . . . . . . . . . . : Wednesday, March 19, 2014 4:20:13 PM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 366498022
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F4-02-88-80-56-F2-34-F6-0D
DNS Servers . . . . . . . . . . . : 75.75.75.75
75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : 80-56-F2-34-F6-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:3ccd:38d7:f5ff:ffec(Preferred)
Link-local IPv6 Address . . . . . : fe80::3ccd:38d7:f5ff:ffec%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.hsd1.co.comcast.net.:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.co.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Does anyone have any idea/clue?
My Computer
System One
-
- OS
- Windows 8