Windows 8 and 8.1 Forums


Internet Not Working In Windows 8

  1. #1


    Posts : 1
    windows 8

    Internet Not Working In Windows 8


    I am using windows 8 convertible acer...my laptop shows that i m connected to the internet...the internet only works in Internet Explorer and Google Search app...the desktop versio of internet explorer shows the error "This Page Cannot Be Displayed" google chrome does not work neither does my itunes app...wat should i do? please help

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hey Zoyashahab,

    Welcome to the forum

    You can try this:

    1, Open IE on desktop (not metro), press the setting icon on the right top and open "internet options"
    Click image for larger version
    2, open "Advanced" tab, locate the "security" section among all the settings, and enable "enhanced protection mode",
    Click image for larger version
    3, apply that setting, restart computer and try again.

    Hope that helps

    Cheers,
    Harry
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by zoyashahab View Post
    I am using windows 8 convertible acer...my laptop shows that i m connected to the internet...the internet only works in Internet Explorer and Google Search app...the desktop versio of internet explorer shows the error "This Page Cannot Be Displayed" google chrome does not work neither does my itunes app...wat should i do? please help
    Typically when you are showing connected but the browsers don't appear to be connecting it has to do with either winsock or the TCP/IP stack being corrupted.

    We can try resetting the Winsock and TCP/IP stack to fix the issue with Winsock.

    Method 1:

    Step 1: Follow the steps given below to reset Winsock.

    a) Press Windows key + X, select Command Prompt (Admin)

    b) Type “netsh winsock reset” in the Command Prompt shell, and then press the Enter key.

    c) Restart the computer.

    Step 2: Follow the steps given below to reset TCP/IP stack.

    a) Press Windows key + X, select Command Prompt (Admin)

    b) Type “netsh int ip reset reset.log hit” in the Command Prompt shell, and then press the Enter key.

    c) Restart the computer.

    Let me know if these steps had any effect on the problem.
      My System SpecsSystem Spec

Internet Not Working In Windows 8
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