Windows 8 and 8.1 Forums

Limited Connectivity

  1. #1


    Posts : 4
    Windows 8

    Limited Connectivity


    Okay so I know many are having this problem before but I feel that the problem I'm experiencing is different. (And that none of the fixes I found in the internet worked.)

    I can connect quite easily to a wi-fi. However, with no precise amount of time (it can go on from 1-30mins), the connection suddenly becomes limited. The only fix I'm doing to keep the connection is disabling it then reconnecting. While at Limited Connectivity, I cannot access the internet.

    It can get irritating especially when you're playing an online game as you get disconnected any time. I'm using Windows 8 by the way.

    Anyone know how to fix this? Thank you.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    This issue is most often related to drivers or the router.

    Have you checked from an updated wireless driver for your computer?

    Have you tried to reset the router to defaults?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    How do I do that? Sorry. I'm only good at following instructions. I haven't had this problem before with our old wi-fi router. We changed to a new one and this problem popped up.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    I will give you more detailed instructions. All I need is the make an model of you computer. Same for the router as well.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    After you are all done completing advice from EC, set the Beacon Interval in the router to be 50 ms.

    Then use Vistumbler to see which wireless channel is furthest from those active, or least used. Set router radio to broadcast on that channel.

    Could actually update firmware on router too. Routers are known to benefit from this often.

    If not using Homegroup, disable IPv6 and the IP Helper service.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    My laptop is a HP Probook 4445s and for the router, I'm not sure about the maker and all but here's what's written below it.

    GPON ONU
    MODEL: AN5505-04
    POWER RATING: 12V = 1.5A
    FIBERHOME TELECOMMUNICATION
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8


    I do believe it's the router since I had no problem with our old router. How do I fiddle with the router?
      My System SpecsSystem Spec

  8. #8


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by rane View Post
    I do believe it's the router since I had no problem with our old router. How do I fiddle with the router?
    First, install latest firmware from maker's site for it.

    Then try to access the settings by clicking on one of these links:

    http://192.168.0.1

    http://192.168.1.1

    If neither of those work, see: A List of Common Default Router IP Addresses - TechSpot

    Then set it as I've said above.

    But yeah, follow EC help too since what he is saying is excellent as well.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    Okay, here is the support site your computer. - Drivers, Software & Firmware for HP ProBook 4445s Notebook PC - HP Support Center

    Driver - Network

    Description Current version Size (MB) Previous version Download
    Qualcomm Atheros QCA9000 Series Wireless LAN Driver for Microsoft Windows (International)
    • 1.00
    • 5 Dec 2013
    127
    • 1.00
    • 1 Oct 2013
    http://ftp.hp.com/pub/softpaq/sp64501-65000/sp64676.exe

    The driver which was shipped with this notebook already supports Windows 8.1, the above driver is an incremental update and the revision history is not clear on whats actually being updated.

    As for your FIBERHOME GPON ONU AN5505-04 (router), I'm not at all familiar with these products. Additionally, the English based support site does not offer any help as to it's configuration. My only suggestion would be to disconnect the power briefly then reconnect it.
      My System SpecsSystem Spec

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