Windows 8 and 8.1 Forums


Windows 8 Showing wireless network but not able to connect

  1. #11


    Posts : 12
    Windows 8


    Sorry that one re-sent by accident - Yes, I went through all the steps. Just reset winsock and still nothing.

      My System SpecsSystem Spec

  2. #12


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Can you check that the wifi device is enabled:

    Press:
    + X
    Click "Device manager"

    Then locate your wifi adapter right click it and see if you can enable it. Also after that you can click in to it and on the first page it should give you a device status.

    next step is to check you do not have airplane mode on:

    Airplane Mode - Turn On or Off in Windows 8

    Cheers,
    Harry
      My System SpecsSystem Spec

  3. #13


    Posts : 12
    Windows 8


    When I ran wireless proset again, it still says I fail the association test.
      My System SpecsSystem Spec

  4. #14


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hey Astock,

    Right so did you install the application for the intel pro wireless again? we where looking to uninstall that and just have windows controlling the wireless connections. if you can try disabling that and running windows wireless controller.

    To do that got to the right hand side of the of the taskbar on the intel proser wireless can you right click the icon and click "Use Windows to manage wi-fi"

    Then bring up run:
    1. + R
    2. Type: "Control", click "ok"
    3. click on "network and internet", click "​network and sharing centre", click "Change Adapter settings"
    4. right click your wireless adapter, click "Properties"
    5. on the top bars click "Wireless networks"
    6. Click the tick box "Use windows to configure my wireless network", click "ok"

    Then can you bring up run:
    1. + R and type "services.msc", click "Ok"
    2. locate "WLAN autoconfig" make sure it is started.

    Now Windows should be controlling the wireless, try connect to the wireless using the windows method, click the windows taskbar wireless icon this should bring up the wireless connection available on the left try connect to your network SSID.

    if this does not work also are you able to connect to any other wireless connections?

    do you have any security setting in your router enabled? if so you can momentarily try disabling it once tested renable.

    Also is your router broadcasting the ssid?
    two things we can try around wireless account controls is:
    1. delete your current profiles
    should find in network and sharing then manage wireless network
    2. add your SSID manually
    Then bring up run:
    1. + R
    2. Type: "Control", click "ok"
    3. click on "network and internet", click "​network and sharing centre
    4. Click "Set-up a new Network Connection or Network"
    5. click "Manually Connect to a wireless network"
    6.enter your information
    7. follow the onscreen instructions

    also in your router you could try changing the channel you are broadcasting.

    That is a few things of the top of my head try.

    Have ago and report back.

    cheers,
    Harry
    Last edited by Harrylowt; 16 Feb 2014 at 16:45.
      My System SpecsSystem Spec

  5. #15


    Posts : 12
    Windows 8


    Hey There,

    Thanks for the reply! So I can't seem to do the first thing you are talking about - when I click on "change adapter settings" and properties, I don't get anything that says wireless at the top. I just see networking and sharing. I don't see where it says to let Windows configure my wireless. When I got to services, I don't see anything called "wireless zero configuration." Maybe I should see if I can download that?

    That being said, I have already deleted and readded the profile several times and that didn't seem to do anything. I've also disabled the security on the router and still nothing. Also, none of my other computers/devices (5 in total - iPad, MacBook, Windows 7 machines, Android tablet) can connect just fine. When my boyfriend used his iPhone as a hotspot, I was able to connect to that wireless fine also, so I don't think the hardware is busted, I just think there is a miscommunication between this machine and my router.

    Thanks so much! Let me know if you think of anything else.
      My System SpecsSystem Spec

  6. #16


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    The service name is different, I was going from memory and got it wrong needed to update my brain to windows 8

    You will want to start these two services and automatic:

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  7. #17


    Posts : 12
    Windows 8


    Ah ok, done and done. I noticed the wired one was not running. I also noticed there is another service called wireless PAN DHCP Server that is not running, and when I tried to start it, I got an error - 1067, The service terminated unexpectedly.

    Think that matters?

    Thank you so much again!
      My System SpecsSystem Spec

  8. #18


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hey Astock,

    I am going to have to find out some more information of how your system currently looks. I am not sure what you have of have not done.

    Firstly how are you managing your network is it through the Intel utility or the inbuilt windows 8 wireless control?

    Can you please go to device manager - + X < click device manager, go to networks adapters > click in to your wireless adapter. Please make sure this setting is turned off:

    Click image for larger version

    Also please go over to the driver tab and screenshot the driver version.
    can you please re-run these steps:

    + X
    + A
    type:
    "ipconfig /all" - Press enter
    Please posts results

    Then please type these separate commands:
    "ipconfig /release" - press enter
    "ipconfig /renew" - press enter
    "Ipconfig /flushdns" - press enter
    "ipconfig /registerdns" - press enter

    Reboot and test connectivity

    please can you then type in another command prompt:

    ping 8.8.8.8

    ^ please post results


    Can you please turn off your router for 30 seconds and then turn it back on and try connect.


    Afterwards please can we:


    netsh int ip reset c:\resetlog.txt


    netsh winsock reset catalog

    Again restart and test connection.


    Also please can you show me a screenshot of what is happening when you are trying to connect to the wireless so I can get a better understanding of what is happening.

    Can you check what WIFI standard you network card is to this bring up and elevated cmd prompt again.

    Type

    netsh wlan show interface

    Post screenshot of results

    Also inside of your router can you check what you are using the correct WIFI Standard. if you need help to do this please tell me router you have and will be able to help direct you.

    Cheers,
    Harry
      My System SpecsSystem Spec

  9. #19


    Posts : 12
    Windows 8


    Hey there - my responses are listed here.


    Firstly how are you managing your network is it through the Intel utility or the inbuilt windows 8 wireless control?
    I don't know - I thought I was using the windows 8 wireless control, but I had tried the Intel too. Intel is what told me I was having the association failure. I did turn the WLAN Autoconfig to running in services.

    Can you please go to device manager - + X < click device manager, go to networks adapters > click in to your wireless adapter. Please make sure this setting is turned off:
    That's done.
    Also please go over to the driver tab and screenshot the driver version.
    Click image for larger version
    can you please re-run these steps:

    + X
    + A
    type:
    "ipconfig /all" - Press enter
    Please posts results
    Click image for larger version
    Click image for larger version
    Then please type these separate commands:
    "ipconfig /release" - press enter - It won't perform all the releases...See screenshot
    Click image for larger version
    "ipconfig /renew" - press enter - When I try to do this, it says I can't... See screenshot
    Click image for larger version
    "Ipconfig /flushdns" - press enter - done
    "ipconfig /registerdns" - press enter - done

    I'm assuming that is where I'm having a problem so I'm going to pause here before I move forward. Let me know if I should go through with the rest of the steps or not (by the way have tried all of this before. eeks!) Thank you again so much for your help!
      My System SpecsSystem Spec

  10. #20


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Is your wireless card bound to a virtual switch?

    For example do you have hyper-v running and a vswitch bridged to the wifi card so that the virtual machine can get interent via wifi?

    Cheers,
    Harry
      My System SpecsSystem Spec

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Windows 8 Showing wireless network but not able to connect
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