Windows 8 and 8.1 Forums


Windows 8.1 upgrade - Can no longer connect to WiFi

  1. #1


    Posts : 7
    Various

    Windows 8.1 upgrade - Can no longer connect to WiFi


    I seem to be going round in circles trying to reconnect a working Windows 8 laptop to the WiFi after upgrading to 8.1

    It refused to recognise the existing and working WiFi upon reboot after upgrade.

    I have twice ran the 'netsh wlan delete profile name=[profile name]' command to remove the profile, rebooted the machine, re-added the profile, nothing happens.

    The network symbol in the system tray when clicked doesn't show the profile I created, so I can't select it to connect to (though I set it to auto connect?), it just shows 'Hidden Network' , but when clicking this and I enter the SSID and WPA2 key, it just errors with a failed to connect message.

    This was working fine, that's how I downloaded the update, now it's broken!

    Any ideas?

    1DMF.

      My System SpecsSystem Spec

  2. #2


    Does the wireless adaptor show up as it should in Device Manager?

    Or does it show with the driver installed, or is there a yellow !?
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Various


    Hi Chev65,

    The adaptor appears to be fine, and reports as such in device manager.

    1DMF

    Edit-> Well I decided to try again, only sitting next to the router, and it connected fine.

    It appears the quality of the signal has dropped beyond usable since the update, how can this have affected signal quality?
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by 1DMF View Post
    Hi Chev65,

    The adaptor appears to be fine, and reports as such in device manager.

    1DMF

    Edit-> Well I decided to try again, only sitting next to the router, and it connected fine.

    It appears the quality of the signal has dropped beyond usable since the update, how can this have affected signal quality?
    Most likely it's a driver problem. I'd need to see system specs with details on the wireless adaptor.

    The ipconfig/all might also come in handy> Network Posting Tips
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Various


    It's an HP250 Corei3 with a Ralink RT 3290 802.11bgn Wifi Adaptor.

    We have 4 of them and I'm currently in the middle of upgrading the 2nd one, so will be interesting to see if it suffers the same fate.

    I think I'll check out HP / Ralink for replacement drivers, Windows has always been the worst place to get hardware device drivers!
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by 1DMF View Post
    It's an HP250 Corei3 with a Ralink RT 3290 802.11bgn Wifi Adaptor.

    We have 4 of them and I'm currently in the middle of upgrading the 2nd one, so will be interesting to see if it suffers the same fate.

    I think I'll check out HP / Ralink for replacement drivers, Windows has always been the worst place to get hardware device drivers!
    When I look around for updated drivers for the Ralink adaptor I see many similar complaints that it won't connect after updating to 8.1 and I can't seem to find any updated drivers.

    You might try installing the latest driver in compatibility mode.
    Using Compatibility Mode in Windows 8.1 | Teching It Easy: with Windows
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Various


    Yes, same here, it's clearly a known issue and one thread even had some idiot from MS chime in with corporate line BS claiming there is no way M$ would release an update that did this.

    8.1 Driver Update Disables Wireless Connectivity - Microsoft Community

    WRONG!!! - It's exactly what the problem is!,

    M$ are forcing out a crap, unusable device driver updates that are trashing people's WiFi, as though Windows 8 wasn't a pile of dinosaur doo doo to start with, 8.1 has just made things worse!

    I uninstalled the driver, then used this link : Station-Drivers - Ralink

    To get the latest driver (which interestingly enough was only released 3 days ago!) and now the WiFi is working perfectly as it was prior to Windows 8.1 upgrade.

    So glad I moved over to Linux Mint at home, not had one problem since the day I installed it, unlike the constant problems Windows 8 is causing me!

    Thanks for your input, it certainly steered me in the right direction to find a resolve.

    Much appreciated.

    1DMF
      My System SpecsSystem Spec

  8. #8


    Msoft changed the way that DNS is handled because of a security flaw so most drivers required an update to work with this newer DNS method.

    Calling it crap isn't really the proper way to describe it because it updates a security flaw that's been around quite a while. Unless you like having your browser redirected at the whim of a madman, then the update was required.

    I'm glad you found the station driver site because Ralink site had nothing for this. You can see the new driver version has a different number than the old one, I'm not even sure who makes this new driver but I'm glad it's working.

    Feel free to mark this thread as solved, It may help someone else with the same problem.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Various


    Hi Chev65,

    I'm not sure how DNS can affect a hardware device driver, it's simply IP -> text (domain) transformation / resolution.

    A network adaptor is not affected by a web browser, I can communicate across TCP/IP through a plethora of connection protocols, all without the need to open a web browser, if this is M$ corporate party line spiel, it smells a bit.

    Anyway, I'm no networking guru and all that matters is I found a resolve and now our 4 training laptops are updated, working and ready for next week's training course.

    Hope it helps others , who may find themselves in the same predicament.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Blaming Microsoft for a device driver issue?

    That's not their responsibility in any way. It's that of the hardware maker. Only they can make and release drivers for their own hardware.
      My System SpecsSystem Spec

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