Windows 8 and 8.1 Forums


Network Connectivity Problems (DNS Servers not responding)

  1. #1


    Posts : 5
    Windows 8 Pro with Media Center

    Network Connectivity Problems (DNS Servers not responding)


    Last night my wife's laptop couldn't connect to the internet. Error message was DNS servers not responding. I unplug power cables and Ethernet cables from cable modem and router (WRT54GL DD-WRT). That didn't seem to work. Today, she was able to get on certain text heavy websites. The WiFi icon said that she had internet access, but still very limited access and slow. I try DNS Release from router's setup page and DNS Renew. I also tried to release and renew through command prompt, but nothing has worked. I can get full access if I bypass the router and connect to my Desktop. Is my router dieing?

    Here is my Desktop's ipconfig /all when connected to the router:

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>ipconfig /all


    Windows IP Configuration


    Host Name . . . . . . . . . . . . : Jenova
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Ethernet adapter Ethernet:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-V
    Physical Address. . . . . . . . . : 74-D0-2B-9C-9A-61
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::a1f4:a065:ba23:69b2%14(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.132(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, February 7, 2014 9:44:33 AM
    Lease Expires . . . . . . . . . . : Saturday, February 8, 2014 9:44:32 AM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 292868139
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-77-2F-66-74-D0-2B-9C-9A-61


    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled


    Ethernet adapter Bluetooth Network Connection:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 6C-71-D9-94-7D-4D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter Teredo Tunneling Pseudo-Interface:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Tunnel adapter isatap.{DB56C4C4-2880-4247-BF8C-B741F89B64AF}:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

      My System SpecsSystem Spec

  2. #2


    From the ipconfig the router seems to be working for this machine anyway.

    Have you tried performing a full reset using the reset button on the router?
    Hard Reset (aka 30/30/30 reset):

    The following procedure will clear out the NVRAM and set dd-wrt back to default values:
    ## With the unit powered on, press and hold the reset button on back of unit for 30 seconds
    ## Without releasing the reset button, unplug the unit and hold reset for another 30 seconds
    ## Plug the unit back in STILL holding the reset button a final 30 seconds (please note that this step can put Asus devices into recovery mode...see note below!)

    This procedure should be done BEFORE and AFTER every firmware upgrade/downgrade.
      My System SpecsSystem Spec

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