Windows 8 and 8.1 Forums


"Wi-fi" doesn't have a valid IP configuration

  1. #1


    Posts : 1
    Windows 8

    "Wi-fi" doesn't have a valid IP configuration


    I have no idea what the problem is with my network. I know I have the password right and I am definitely in range. Other devices work on the network also. I have the network diagnostics report and a screenshot of my IP configuration included. Please help!



    PrintWindows Network Diagnostics Publisher details


    Issues found
    "Wi-Fi" doesn't have a valid IP configuration"Wi-Fi" doesn't have a valid IP configuration Not fixed Not Fixed
    Investigate router or broadband modem issues Failed
    Reset the "Wi-Fi" adapter Completed



    Issues found Detection details


    6 "Wi-Fi" doesn't have a valid IP configuration Not fixed Not Fixed


    Investigate router or broadband modem issues Failed

    If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. After all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back into the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
    Reset the "Wi-Fi" adapter Completed

    This can sometimes resolve an intermittent problem.
    InformationalNetwork Diagnostics Log
    File Name: 50A11834-7A6E-4778-AE80-BF5F9D81716D.Repair.1.etl





    Detection details Expand


    InformationalDiagnostics Information (Network Adapter)
    Details about network adapter diagnosis:


    Network adapter Wi-Fi driver information:


    Description . . . . . . . . . . : Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    Manufacturer . . . . . . . . . : Qualcomm Atheros Communications Inc.
    Provider . . . . . . . . . . . : Qualcomm Atheros Communications Inc.
    Version . . . . . . . . . . . : 10.0.0.251
    Inf File Name . . . . . . . . . : C:\windows\INF\oem8.inf
    Inf File Date . . . . . . . . . : Tuesday, May 28, 2013 8:34:12 AM
    Section Name . . . . . . . . . : ATHR_DEV_OS61_H3118.ndi
    Hardware ID . . . . . . . . . . : pci\ven_168c&dev_0032&subsys_1838103c
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9




    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:


    Information for connection being diagnosed
    Interface GUID: 003dd45d-6b14-4e55-80f0-4333881410dd
    Interface name: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    Interface type: Native WiFi


    Connection incident diagnosed
    Auto Configuration ID: 1
    Connection ID: 2


    Connection status summary
    Connection started at: 2014-02-01 10:13:22-347
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Success


    List of visible access point(s): 8 item(s) total, 8 item(s) displayed
    BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
    -------------------------------------------------------------------------
    08-BD-43-C1-72-AD Infra <unknown> -60 1 Welch WIFI
    84-1B-5E-39-15-2B Infra <unknown> -84 6 G0BLU3
    00-25-3C-D5-30-49 Infra g -84 11 2WIRE585
    C4-39-3A-06-58-C8 Infra <unknown> -76 11 PeterFamilyNetwork
    38-EA-A7-54-10-1E Infra <unknown> -87 6 HP-Print-1E-Photosmart 7520
    C4-39-3A-06-58-CB Infra <unknown> -95 11 (Unnamed Network)
    98-FC-11-D6-1F-91 Infra <unknown> -80 6 Sail
    C4-39-3A-06-58-C9 Infra <unknown> -95 11 (Unnamed Network)


    Connection History


    Information for Auto Configuration ID 1


    List of visible networks: 7 item(s) total, 7 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    ------------------------------------------------------------------------------
    Infra <unknown> Yes 80 Yes Welch WIFI
    Infra <unknown> Yes 32 Yes G0BLU3
    Infra g Yes 32 Yes 2WIRE585
    Infra <unknown> Yes 48 Yes PeterFamilyNetwork
    Infra <unknown> No 26 Yes HP-Print-1E-Photosmart 7520
    Infra <unknown> Yes 4 Yes (Unnamed Network)
    Infra <unknown> Yes 40 Yes Sail


    List of preferred networks: 4 item(s)
    Profile: Microsoft Store
    SSID: Microsoft Store
    SSID length: 15
    Connection mode: Infra
    Security: No
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: Welch WIFI
    SSID: Welch WIFI
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028002
    Profile: 2WIRE585
    SSID: 2WIRE585
    SSID length: 8
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028001
    Profile: Netgear_EXT
    SSID: Netgear_EXT
    SSID length: 11
    Connection mode: Infra
    Security: No
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: No
    Reason: 0x00028001


    Information for Connection ID 2
    Connection started at: 2014-02-01 10:13:22-347
    Auto Configuration ID: 1
    Profile: Welch WIFI
    SSID: Welch WIFI
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 08-bd-43-c1-72-ad
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 117
    Ndis Tx: 250
    Unicast decrypt success: 82
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 1344
    Rx failure: 36
    Tx success: 1417
    Tx failure: 0
    Tx retry: 0
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 10
    Roaming history: 0 item(s)


    Information for Connection ID 1
    Connection started at: 2014-02-01 10:13:21-692
    Auto Configuration ID: 1
    Profile: Welch WIFI
    SSID: Welch WIFI
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Fail 0x00038001
    Association reason code: 0x00000000






    InformationalDiagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:


    For complete information about this session see the wireless connectivity information event.


    Helper Class: Auto Configuration
    Initialize status: Success


    Information for connection being diagnosed
    Interface GUID: 003dd45d-6b14-4e55-80f0-4333881410dd
    Interface name: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    Interface type: Native WiFi


    Result of diagnosis: There may be problem










    InformationalDiagnostics Information (Wireless Network Adapter)
    Details about wireless network adapter diagnosis:


    For complete information about this session see the wireless connectivity information event.


    Helper Class: Native WiFi MSM
    Initialize status: Success


    Information for connection being diagnosed
    Interface GUID: 003dd45d-6b14-4e55-80f0-4333881410dd
    Interface name: Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter
    Interface type: Native WiFi
    Profile: Welch WIFI
    SSID: Welch WIFI
    SSID length: 10
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No


    Result of diagnosis: There may be problem










    InformationalNetwork Diagnostics Log
    File Name: 50A11834-7A6E-4778-AE80-BF5F9D81716D.Diagnose.0.etl

    InformationalOther Networking Configuration and Logs
    File Name: NetworkConfiguration.cab

    Collection information
    Computer Name: JAMESON
    Windows Version: 6.2
    Architecture: x64
    Time: Saturday, February 1, 2014 10:13:58 AM


    Publisher details Expand


    Windows Network Diagnostics
    Detects problems with network connectivity.
    Package Version: 1.0
    Publisher: Microsoft Windows
    Attached Thumbnails Attached Thumbnails Capture.PNG  

      My System SpecsSystem Spec

  2. #2


    The following link shows some solutions like the one below from the third page that may help. Lots of problem reported with this adaptor.

    Qualcomm Atheros AR9485WB-EG wireless network adapter and windows 8. - Microsoft Community

    I had the same problem until I changed the setting in the WiFi card. Search device manager and click on network, then right click QUALCOMM Atheros, then click properties and go to AdHoc 11n and enable it if it is disabled. Then reset the WiFi and reconnect. Hope this works for you

    Or try a different driver from the following link. > Drivers for Atheros AR9285 and Windows 8
      My System SpecsSystem Spec

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