Solved Wireless drop off issue's

gervaise

Grizelda
Member
Messages
42
Location
UK
Firstly if I have placed this in the wrong category I apologise I am new to forums and this is my first attempt, after receiving a new laptop several months ago I began experiencing wi-fi disconnection issues at times the indicator on the system tray indicates limited connectivity, that's when I know that I am about to lose the connection I use windows 8.1 so when clicking on the wi-fi signal strength indicator in the system tray the network status dialogue slide's in from the right of the screen where I pre-empt the drop off by switching the wi-fi off & on again. This can happen up to three times a day and becomes very irritating if anyone reading this post can offer any help ideally, with a DIY solution I would be so grateful, actually any help / suggestions would be gratefully received. Thank you.


PS. Computer is acer aspire e series with a Broadcom 802.11n Wireless adapter.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Acer aspire E1-571
    CPU
    i5 3230m
    Memory
    4gb
    Graphics Card(s)
    Onboard Intel HD4000
    Internet Speed
    Up to 50MB if you believe Usain Bolt & Dick Branson.
Welcome to the forum! First things to check is your power settings. In advanced power settings make sure "maximum performance" is selected for the wireless adapter:

Capture.JPG

Then in Device Manager make sure in the wireless adapter power management tab the "allow computer to turn off this device to save power" box is not checked:

Capture2.JPG
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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