Windows 8 and 8.1 Forums


Default gateway not available

  1. #11


    Quote Originally Posted by Lancelot2k View Post
    Hello,

    I've recently begun encountering connectivity problems. Seemingly randomly, the wifi connection becomes limited and webpages/games time out. Whenever I repair the connection it is always at the "reset wi-fi adapter" step that it seems to resolve the issue.

    Steps I've taken thus far are:

    1. uncheck the box under my network adapters settings that said "allow the computer to turn off this device to save power"
    2. show hidden devices under the network adapter device manager and try to uninstall all but my ethernet and wifi connections. aside from these two connections I wanted to keep, there were two bluetooth devices that I don't use/need, two adapters hidden with odd names, and quite a few WAN miniports. I tried uninstalling all of these...some uninstalled, others uninstalled but came back with a restart, and some wouldn't uninstall at all


    I'm not even sure if any of this is actually helping my own issue; I simply tried to do some research before reaching out for help myself...and these seemed to be common steps that were suggested from folks on this very forum.

    Anyway, below is my ipconfig:

    Code:
     Microsoft Windows [Version 6.2.9200](c) 2012 Microsoft Corporation. All rights reserved.
    
    
    C:\Users\Lu>ipconfig/all
    
    
    Windows IP Configuration
    
    
       Host Name . . . . . . . . . . . . : Toy
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    
    Ethernet adapter Bluetooth Network Connection:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
       Physical Address. . . . . . . . . : 00-1E-37-BC-2A-36
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    
    Ethernet adapter Ethernet:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
       Physical Address. . . . . . . . . : 00-1E-68-2D-6D-EF
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    
    Wireless LAN adapter Wi-Fi:
    
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
       Physical Address. . . . . . . . . : 00-1F-3B-20-2E-D5
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::5480:7d87:a4f0:3f43%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Thursday, January 23, 2014 11:37:36 AM
       Lease Expires . . . . . . . . . . : Friday, January 24, 2014 11:37:36 AM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 251666235
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-10-C2-D1-00-1F-3B-20-2E-D5
    
    
       DNS Servers . . . . . . . . . . . : 192.168.1.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    
    Tunnel adapter isatap.{A8D6B081-3987-4114-8389-D02987D55C31}:
    
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2082:16bb:b572:b4e8(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::2082:16bb:b572:b4e8%26(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled
    Thank you in advance for your attention and help. Please let me know what more I can do to help.
    If you don't mind I'd like to see a screen shot of the Device Manager with Network Adaptors expanded and show Hidden Devices enabled please. It sounds like you have some problems there from your explanation.

      My System SpecsSystem Spec

  2. #12


    Posts : 15
    Windows 8


    It's still having the same issue.
      My System SpecsSystem Spec

  3. #13


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Quote Originally Posted by Lancelot2k View Post
    It's still having the same issue.
    Chev is one of the best networking Gurus going. You should probably offer the information he asks for.

    In addition, have mdnsresponder.exe in the Task Manager, or Bonjour in services.msc?
      My System SpecsSystem Spec

  4. #14


    Posts : 15
    Windows 8


    Quote Originally Posted by MasterChief
    In addition, have mdnsresponder.exe in the Task Manager, or Bonjour in services.msc?


    Nope to both! I'll take it on faith that this is a very good thing.

    Quote Originally Posted by chev65 View Post
    If you don't mind I'd like to see a screen shot of the Device Manager with Network Adaptors expanded and show Hidden Devices enabled please. It sounds like you have some problems there from your explanation.
    Click image for larger version

    Done.
    Last edited by Lancelot2k; 25 Jan 2014 at 22:40. Reason: Responding to both people
      My System SpecsSystem Spec

  5. #15


    Posts : 15
    Windows 8


    Maybe this will shed further insight?

    When the problem arose yet again, I had limited connectivity to my network. I ran the troubleshooter and this is what came back.

    Click image for larger version
      My System SpecsSystem Spec

  6. #16


    Quote Originally Posted by Lancelot2k View Post
    Quote Originally Posted by MasterChief
    In addition, have mdnsresponder.exe in the Task Manager, or Bonjour in services.msc?


    Nope to both! I'll take it on faith that this is a very good thing.

    Quote Originally Posted by chev65 View Post
    If you don't mind I'd like to see a screen shot of the Device Manager with Network Adaptors expanded and show Hidden Devices enabled please. It sounds like you have some problems there from your explanation.
    Click image for larger version

    Done.
    From this it appear this system hasn't been upgraded to Windows 8.1?

    To test the connection problem isn't caused from an installed program you should try performing a clean start up per the directions in the link.
    Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Help Forums
      My System SpecsSystem Spec

  7. #17


    Posts : 15
    Windows 8


    Updating to 8.1 now. Is it possible this could resolve the issue and I should test it out after this update is done, or should I go ahead and proceed with the clean start link as soon as update completes?
      My System SpecsSystem Spec

  8. #18


    Quote Originally Posted by Lancelot2k View Post
    Updating to 8.1 now. Is it possible this could resolve the issue and I should test it out after this update is done, or should I go ahead and proceed with the clean start link as soon as update completes?
    It's very possible that the update will fix the problem because all system files and the registry would be replaced but if the problem persists then run the clean start up and go from there.
      My System SpecsSystem Spec

  9. #19


    Posts : 15
    Windows 8


    Will report back with something substantial asap
      My System SpecsSystem Spec

  10. #20


    Posts : 15
    Windows 8


    It's been three days since updating Windows and getting a new registry/etc, and it's still happening. Granted a bit less often, but still multiple times a day...I'd even say at least once every three hours; and that's being generous. Having a desktop that is plugged in via ethernet and has zero problems whatsoever doesn't help shed any further light on the matter, does it?

    Anyway, I'm beginning the clean start process now. Anything else I should know or expect or try before posting again?
      My System SpecsSystem Spec

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