Windows 8 and 8.1 Forums


WLAN Autoconfig Service not running - Windows 8

  1. #1


    Posts : 9
    Windows 8

    WLAN Autoconfig Service not running - Windows 8


    Hi guys,

    I was wondering if anyone would be able to advise me on a fix for a problem I'm having with my WLAN Autoconfig, windows keeps telling me that the service isn't running - I've noticed when I run Services.msc that it's usually not on, so I start it up which seemed to have solved the problem yesterday but today - not so much...

    So now it's not showing visible wireless networks (all working fine on the network with other pc's on xp), doesn't seem to respond to going into flight mode etc.

    All drivers are up to date for the laptop (it's probably only a couple of months old).

    If there's any particular information you need just let me know and I'll get it right over to you.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 9
    Windows 8


    EDIT: Thought I had it working but same error again now - but I've noticed when it did briefly start up again another problem, all the other computers (running on trusty xp) are connected no problems with the internet, whereas the Wifi on my laptop has discovered the Wifi, but only as a local connection (triangle logo with squares in each corner)
    Last edited by danb; 14 Jan 2014 at 09:54. Reason: Starting working then stopped again...
      My System SpecsSystem Spec

  3. #3


    With this service not starting it's likely there is some file corruption causing the problem.

    Click on the link and follow directions to run a system file scan, let me know what it says. If the system doesn't pass the scan then run the DISM command and see what it says.

    Accessing internet
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8


    Hi Chev, thanks for replying.

    I did this earlier today, see print screen:

    Click image for larger version

    IT found some corrupt files, but apparently these were repaired. Any ideas? It's really strange, as I've just reset the router and it's actually connected - I'm sure it won't last mind as I've reset the router a couple of times already today with no joy.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by danb View Post
    Hi Chev, thanks for replying.

    I did this earlier today, see print screen:

    Click image for larger version

    IT found some corrupt files, but apparently these were repaired. Any ideas? It's really strange, as I've just reset the router and it's actually connected - I'm sure it won't last mind as I've reset the router a couple of times already today with no joy.
    Resetting the router doesn't really effect the Wlan service not starting up which is the bigger problem.

    Try running the DISM command from the link and see what it says.
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8


    Hi,

    Please see print screen from DISM command:

    Click image for larger version

    thanks again
      My System SpecsSystem Spec

  7. #7


    If you can't run the DISM command then you have big problems for certain. Posting the log might tell us something.

    Be sure and run the command as printed copy/paste, the spaces are required before the /> Dism /Online /Cleanup-Image /RestoreHealth

    You might try rebooting and then run the DISM command again to see if it will run as it should.
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8


    Hi,

    I'm just running the scan again then I shall reboot and give it another run. I can't find a way to attach the log, but you can take a look here - https://dl.dropboxusercontent.com/u/15561673/dism.log

    Thanks again!!
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by danb View Post
    Hi,

    I'm just running the scan again then I shall reboot and give it another run. I can't find a way to attach the log, but you can take a look here - https://dl.dropboxusercontent.com/u/15561673/dism.log

    Thanks again!!
    Try connecting to the internet using a wired connection then run the DISM scan.
    This repair scan requires that you have an internet connection.
      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8


    Hi Chev,

    I ran it this morning, and it did perform the scan but doesn't look like it's come back with much, see print screen below.

    Click image for larger version

    I shall reboot and give it another run, thank again.
      My System SpecsSystem Spec

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WLAN Autoconfig Service not running - Windows 8
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