Windows 8: Trouble with maintaining internet connection

J

Jharris

New Member
Messages
5
Good morning,

I am having a bit of trouble maintaining internet connection on my PC. Pretty often, I'd say multiple times an hour, my connection will drop to incredibly low speeds. (It never says no internet connection or anything, but I absolutely cannot load webpages, play online games, etc.) This seems to only be a problem on my PC, as my laptop never experiences these drops, and a speedtest from my ISP confirms this.

I have tried to update drivers to my 802.11n Wireless LAN Card (Rosewill RNX-N150PCx) but it tells me they are all up to date. I have even plugged directly into my PC with an ethernet cable, and I still get much lower speeds on my PC than my laptop or other devices. These devices are powered off/in sleep-mode while I'm on my PC, so I don't think it's an issue of too many things trying to access the internet from my home.

I am unsure what else the problem could be, maybe it's something simple that I'm overlooking. Any help would be greatly appreciated. Thanks.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670k
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    8GB
    Graphics Card(s)
    GeForce GTX 770
    Monitor(s) Displays
    Asus VX248H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 840 Series 250GB SSD
    WD Caviar Black 1TB
    PSU
    Fractal Design Newton R3 800W 80+ Plaitnum
    Case
    Fractal Design Arctic White R4
    Cooling
    Noctua NH-D14
    Keyboard
    Gigabyte
    Mouse
    Razr DeathAdder
Jharris said:
Good morning,

I am having a bit of trouble maintaining internet connection on my PC. Pretty often, I'd say multiple times an hour, my connection will drop to incredibly low speeds. (It never says no internet connection or anything, but I absolutely cannot load webpages, play online games, etc.) This seems to only be a problem on my PC, as my laptop never experiences these drops, and a speedtest from my ISP confirms this.

I have tried to update drivers to my 802.11n Wireless LAN Card (Rosewill RNX-N150PCx) but it tells me they are all up to date. I have even plugged directly into my PC with an ethernet cable, and I still get much lower speeds on my PC than my laptop or other devices. These devices are powered off/in sleep-mode while I'm on my PC, so I don't think it's an issue of too many things trying to access the internet from my home.

I am unsure what else the problem could be, maybe it's something simple that I'm overlooking. Any help would be greatly appreciated. Thanks.
Click to expand...

Windows has no such problems that I'm aware of, however, third party anti virus's are famous for causing problems like this.

Which A/V are you running?
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I am using Malwarebytes Anti-Malware, otherwise that is the only AV I have besides the default Windows Defender.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670k
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    8GB
    Graphics Card(s)
    GeForce GTX 770
    Monitor(s) Displays
    Asus VX248H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 840 Series 250GB SSD
    WD Caviar Black 1TB
    PSU
    Fractal Design Newton R3 800W 80+ Plaitnum
    Case
    Fractal Design Arctic White R4
    Cooling
    Noctua NH-D14
    Keyboard
    Gigabyte
    Mouse
    Razr DeathAdder
Jharris said:
I am using Malwarebytes Anti-Malware, otherwise that is the only AV I have besides the default Windows Defender.
Click to expand...

Hmmm Malwarebytes is one of the few I trust to not cause problems like this. I'm sure you have this system updated with all the Windows updates?

Which model router are you running?
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I am using a wireless modem straight from my ISP actually.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670k
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    8GB
    Graphics Card(s)
    GeForce GTX 770
    Monitor(s) Displays
    Asus VX248H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 840 Series 250GB SSD
    WD Caviar Black 1TB
    PSU
    Fractal Design Newton R3 800W 80+ Plaitnum
    Case
    Fractal Design Arctic White R4
    Cooling
    Noctua NH-D14
    Keyboard
    Gigabyte
    Mouse
    Razr DeathAdder
Jharris said:
I am using a wireless modem straight from my ISP actually.
Click to expand...

Zero faith in those and I've personally seen way too many problems with these ISP issued modem/routers.

Just to check the IP, drivers etc. unzip and click on the file below, it will create a .txt on your desktop, please upload the file here so I can have a look.
 

Attachments

  • NetworkInformation.zip
    35.1 KB · Views: 62

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670k
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    8GB
    Graphics Card(s)
    GeForce GTX 770
    Monitor(s) Displays
    Asus VX248H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 840 Series 250GB SSD
    WD Caviar Black 1TB
    PSU
    Fractal Design Newton R3 800W 80+ Plaitnum
    Case
    Fractal Design Arctic White R4
    Cooling
    Noctua NH-D14
    Keyboard
    Gigabyte
    Mouse
    Razr DeathAdder
I'm really not seeing any problems with the ipconfig or the network settings. Have you upgraded to Windows 8.1 yet?

Ok first you can try downloading the latest Intel LAN driver from the Gigabyte web site, these drivers are very recent and may help with the Ethernet connection problem.

GIGABYTE - Motherboard - Socket 1150 - GA-Z87X-UD3H (rev. 1.x)

The Roswell PCI NIC uses a Ralink chip set, no up to date drivers for the Roswell but the Ralink drivers may work.
Download Ralink RT3070 Wireless Driver 5.1.2.0 for Windows 8
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
I did not have 8.1 yet. Downloaded it this morning, and will test out the connection later today to see if the problem persists. I'll report back and mark as solved if it works.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i5-4670k
    Motherboard
    Gigabyte GA-Z87X-UD3H
    Memory
    8GB
    Graphics Card(s)
    GeForce GTX 770
    Monitor(s) Displays
    Asus VX248H
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 840 Series 250GB SSD
    WD Caviar Black 1TB
    PSU
    Fractal Design Newton R3 800W 80+ Plaitnum
    Case
    Fractal Design Arctic White R4
    Cooling
    Noctua NH-D14
    Keyboard
    Gigabyte
    Mouse
    Razr DeathAdder
You must log in or register to reply here.
Back
Top