Windows 8 and 8.1 Forums


Can't connect to this network (wifi problems)

  1. #1


    Posts : 18
    windows 8.1

    Can't connect to this network (wifi problems)


    hey guys, new here. been having this problem for over a month now, I think it happened when i switched from windows 8 to windows 8.1.

    Try connecting to wifi network, it takes a long time and finally I get a "can't connect to this network"

    I have extensively used google with no luck. I have no problem connecting at home, but at work it is now impossible.

    Again, I'm new to this forum, if I am missing some information for you guys I appologize in advance and will post what you guys need.

    thanks,
    Paul

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Hi Glock,


    • Please copy & paste the following into notepad.
    • Code:
      netsh wlan show all >%userprofile%\Desktop\Network.txt
      sc query dhcp >>%userprofile%\Desktop\Network.txt
      sc query dnscache >>%userprofile%\Desktop\Network.txt
      sc query wlansvc >>%userprofile%\Desktop\Network.txt
      ipconfig /all >>%userprofile%\Desktop\Network.txt
      netsh advfirewall show global >>%userprofile%\Desktop\Network.txt
      netsh winhttp show proxy >>%userprofile%\Desktop\Network.txt
    • Save the file as "Network.bat"
    • Right click the file and select Run as Administrator.
    • This will create a file called "Network.txt" on the desktop.
    • Copy & paste the contents into your next post.
      My System SpecsSystem Spec

  3. #3


    Posts : 18
    windows 8.1


    Hi ectech,

    I have made the file on my laptop (currently at work, using my co-workers mac) if I can find a USB stick to transfer the file to this computer I will post asap. Worst off I will be able to post once I get home and have a connection on my personal laptop.
    thanks for the patience,
    Paul
      My System SpecsSystem Spec

  4. #4


    Posts : 18
    windows 8.1


    Since I was on another computer, I had to manually type into my laptop what you originally asked me to copy/paste. Had no USB stick/internet connection (stupid me) so I hope I typed everything in correctly and here it is:

    The following command was not found: wlan showall.

    SERVICE_NAME: dhcp
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    SERVICE_NAME: dnscache
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    SERVICE_NAME: wlansvc
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : MASHEEN
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 15:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
    Physical Address. . . . . . . . . : 86-A6-C8-56-5A-7C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
    Physical Address. . . . . . . . . : 84-A6-C8-56-5A-7D
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 2230
    Physical Address. . . . . . . . . : 84-A6-C8-56-5A-7C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Global Settings:
    ----------------------------------------------------------------------
    IPsec:
    StrongCRLCheck 0isabled
    SAIdleTimeMin 5min
    DefaultExemptions NeighborDiscovery,DHCP
    IPsecThroughNAT Never
    AuthzUserGrp None
    AuthzComputerGrp None
    AuthzUserGrpTransport None
    AuthzComputerGrpTransport None

    StatefulFTP Enable
    StatefulPPTP Enable

    Main Mode:
    KeyLifetime 480min,0sess
    SecMethods DHGroup2-AES128-SHA1,DHGroup2-3DES-SHA1
    ForceDH No

    Categories:
    BootTimeRuleCategory McAfee Personal Firewall
    FirewallRuleCategory McAfee Personal Firewall
    StealthRuleCategory Windows Firewall
    ConSecRuleCategory Windows Firewall

    Ok.


    Current WinHTTP proxy settings:

    Direct access (no proxy server).
      My System SpecsSystem Spec

  5. #5


    Posts : 1,360
    Windows 8.1 Enterprise


    McAfee Firewall can cause problems connecting to different networks. Please uninstall it.
      My System SpecsSystem Spec

  6. #6


    Posts : 18
    windows 8.1


    I just tried that, but with no luck. still cannot connect. anyone else having this issue? ive used google extensively and cannot find any answers to this problem. so frustrating.
      My System SpecsSystem Spec

  7. #7


    Posts : 1,360
    Windows 8.1 Enterprise


    Please try this again -

    Code:
    netsh wlan show all >%userprofile%\Desktop\Network.txt
      My System SpecsSystem Spec

  8. #8


    Posts : 18
    windows 8.1


    Just got back home. Did it at work last night, here it is sir:

    Wireless System Information Summary
    (Time: 2013-12-29 11:05:18 PM Atlantic Standard Time)


    =======================================================================
    ============================== SHOW DRIVERS ===========================
    =======================================================================


    Interface name: Wi-Fi

    Driver : Intel(R) Centrino(R) Wireless-N 2230
    Vendor : Intel Corporation
    Provider : Intel
    Date : 2013-08-22
    Version : 15.10.3.2
    INF file : C:\WINDOWS\INF\oem48.inf
    Files : 3 total
    C:\WINDOWS\system32\DRIVERS\NETwew00.sys
    C:\WINDOWS\system32\DRIVERS\Netwfw00.dat
    C:\WINDOWS\system32\drivers\vwifibus.sys
    Type : Native Wi-Fi Driver
    Radio types supported : 802.11b 802.11g 802.11n
    FIPS 140-2 mode supported : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported : Yes
    Authentication and cipher supported in infrastructure mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA-Enterprise TKIP
    WPA-Enterprise CCMP
    WPA-Personal TKIP
    WPA-Personal CCMP
    WPA2-Enterprise TKIP
    WPA2-Enterprise CCMP
    WPA2-Personal TKIP
    WPA2-Personal CCMP
    Open Vendor defined
    Authentication and cipher supported in ad-hoc mode:
    Open None
    Open WEP-40bit
    Open WEP-104bit
    Open WEP
    WPA2-Personal CCMP
    IHV service present : Yes
    IHV adapter OUI : [00 80 86], type: [00]
    IHV extensibility DLL path: C:\WINDOWS\System32\IWMSSvc.dll
    IHV UI extensibility ClSID: {1bf6cb2d-2ae0-4879-a7aa-a75834fbd0e3}
    IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}


    =======================================================================
    ============================= SHOW INTERFACES =========================
    =======================================================================


    There is 1 interface on the system:

    Name : Wi-Fi
    Description : Intel(R) Centrino(R) Wireless-N 2230
    GUID : fb703a78-4582-453a-9a6d-01ee986be829
    Physical address : 84:a6:c8:56:5a:7c
    State : disconnected

    Hosted network status : Not started


    =======================================================================
    =========================== SHOW HOSTED NETWORK =======================
    =======================================================================


    Hosted network settings
    -----------------------
    Mode : Allowed
    SSID name : "DIRECT-4z-MASHEEN"
    Max number of clients : 8
    Authentication : WPA2-Personal
    Cipher : CCMP

    Hosted network status
    ---------------------
    Status : Not started


    =======================================================================
    ============================= SHOW SETTINGS ===========================
    =======================================================================


    Wireless LAN settings
    ---------------------
    Show blocked networks in visible network list: No

    Only use GP profiles on GP-configured networks: No

    Hosted network mode allowed in WLAN service: Yes

    Allow shared user credentials for network authentication: Yes

    Block period: Not Configured.

    Auto configuration logic is enabled on interface "Wi-Fi"


    =======================================================================
    ============================== SHOW FILTERS ===========================
    =======================================================================


    Allow list on the system (group policy)
    ---------------------------------------
    <None>

    Allow list on the system (user)
    -------------------------------
    <None>

    Block list on the system (group policy)
    ---------------------------------------
    <None>

    Block list on the system (user)
    -------------------------------
    <None>


    =======================================================================
    =========================== SHOW CREATEALLUSER ========================
    =======================================================================


    Everyone is allowed to create all user profiles.


    =======================================================================
    ============================= SHOW PROFILES ===========================
    =======================================================================


    Profiles on interface Wi-Fi:

    Group policy profiles (read only)
    ---------------------------------
    <None>

    User profiles
    -------------
    All User Profile : Jackman2013
    All User Profile : Jackman 2013
    All User Profile : BELLALIANT013


    =======================================================================
    ========================== SHOW PROFILES NAME=* =======================
    =======================================================================


    Profile Jackman2013 on interface Wi-Fi:
    =======================================================================

    Applied: All User Profile

    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Jackman2013
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks

    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Jackman2013"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present

    Security settings
    -----------------
    Authentication : WPA-Personal
    Cipher : TKIP
    Security key : Present

    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default


    Profile Jackman 2013 on interface Wi-Fi:
    =======================================================================

    Applied: All User Profile

    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Jackman 2013
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks

    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Jackman 2013"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present

    Security settings
    -----------------
    Authentication : WPA-Personal
    Cipher : TKIP
    Security key : Present

    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default


    Profile BELLALIANT013 on interface Wi-Fi:
    =======================================================================

    Applied: All User Profile

    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : BELLALIANT013
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks

    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "BELLALIANT013"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present

    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    Security key : Present

    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default


    =======================================================================
    ======================= SHOW NETWORKS MODE=BSSID ======================
    =======================================================================


    Interface name : Wi-Fi
    There are 2 networks currently visible.

    SSID 1 : Wi-Fi
    Network type : Infrastructure
    Authentication : Open
    Encryption : None
    BSSID 1 : 00:3a:99:00:c8:f1
    Signal : 38%
    Radio type : 802.11g
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 2 :
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 00:3a:99:00:c8:f0
    Signal : 38%
    Radio type : 802.11g
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54
      My System SpecsSystem Spec

  9. #9


    i do have the same problem with my lenovo G580 with windows 8 pre installed
    after upgrading to 8.1 nothing changed for about 2 days
    after that it worked perfectly for me till 4 or 5 days ago
    i'm really confused
    i wish you can help
      My System SpecsSystem Spec

  10. #10


    Posts : 1,360
    Windows 8.1 Enterprise


    @Glock - An updated driver is available, Please Download & Install it.

    Link: Intel Centrino Wireless-N 2230(32 bit) - http://downloadcenter.intel.com/conf...8.1%2c+64-bit*

    Link: Intel Centrino Wireless-N 2230(64 bit) - http://downloadcenter.intel.com/conf...8.1%2c+64-bit*
      My System SpecsSystem Spec

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