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Getting Limited Connection when connecting to Home Network

  1. #1


    Posts : 3
    Windows 8

    Getting Limited Connection when connecting to Home Network


    I just bought my daughter a Lenovo running Windows 8 and when I try to connect to my Wi-Fi I am getting Limited connection only and can't figure it out. Please help!! :-)
    Last edited by LostWithaMonkey; 21 Dec 2013 at 16:23. Reason: Title

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    Greetings,


    • Please copy & paste the following into notepad.
    • Code:
      netsh wlan show all >%userprofile%\Desktop\Network.txt
      sc query dhcp >>%userprofile%\Desktop\Network.txt
      sc query dnscache >>%userprofile%\Desktop\Network.txt
      sc query wlansvc >>%userprofile%\Desktop\Network.txt
      ipconfig /all >>%userprofile%\Desktop\Network.txt
      netsh advfirewall show global >>%userprofile%\Desktop\Network.txt
      netsh winhttp show proxy >>%userprofile%\Desktop\Network.txt
    • Save the file as "Network.bat"
    • Right click the file and select Run as Administrator.
    • This will create a file called "Network.txt" on the desktop.
    • Copy & paste the contents into your next post.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by LostWithaMonkey View Post
    I just bought my daughter a Lenovo running Windows 8 and when I try to connect to my Wi-Fi I am getting Limited connection only and can't figure it out. Please help!! :-)
    For any new machine the first thing to do is using a wired connection you must visit the Windows Update Center to obtain all the required updates for your new system.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8


    Quote Originally Posted by ectech View Post
    Greetings,


    • Please copy & paste the following into notepad.
    • Code:
      netsh wlan show all >%userprofile%\Desktop\Network.txt
      sc query dhcp >>%userprofile%\Desktop\Network.txt
      sc query dnscache >>%userprofile%\Desktop\Network.txt
      sc query wlansvc >>%userprofile%\Desktop\Network.txt
      ipconfig /all >>%userprofile%\Desktop\Network.txt
      netsh advfirewall show global >>%userprofile%\Desktop\Network.txt
      netsh winhttp show proxy >>%userprofile%\Desktop\Network.txt
    • Save the file as "Network.bat"
    • Right click the file and select Run as Administrator.
    • This will create a file called "Network.txt" on the desktop.
    • Copy & paste the contents into your next post.
    Ok I connected to where it says limited connectivity to do this, and have already installed all needed updates. The following is the file you told me to copy and paste. Thanks:

    Wireless System Information Summary
    (Time: 12/24/2013 3:32:48 PM Eastern Standard Time)


    =======================================================================
    ============================== SHOW DRIVERS ===========================
    =======================================================================


    Interface name: Wi-Fi

    Driver : Broadcom 802.11n Network Adapter
    Vendor : Broadcom
    Provider : Broadcom
    Date : 8/6/2013
    Version : 6.30.223.143
    INF file : C:\windows\INF\oem12.inf
    Files : 4 total
    C:\windows\system32\DRIVERS\BCMWL63a.SYS
    C:\windows\system32\bcmihvsrv64.dll
    C:\windows\system32\bcmihvui64.dll
    C:\windows\system32\drivers\vwifibus.sys
    Type : Native Wi-Fi Driver
    Radio types supported : 802.11n 802.11g 802.11b
    FIPS 140-2 mode supported : Yes
    802.11w Management Frame Protection supported : Yes
    Hosted network supported : Yes
    Authentication and cipher supported in infrastructure mode:
    Open None
    Open WEP
    WPA2-Enterprise TKIP
    WPA2-Personal TKIP
    WPA2-Enterprise CCMP
    WPA2-Personal CCMP
    WPA-Enterprise TKIP
    WPA-Personal TKIP
    WPA-Enterprise CCMP
    WPA-Personal CCMP
    Authentication and cipher supported in ad-hoc mode:
    WPA2-Personal CCMP
    Open None
    Open WEP
    IHV service present : Yes
    IHV adapter OUI : [00 10 18], type: [00]
    IHV extensibility DLL path: C:\windows\System32\bcmihvsrv64.dll
    IHV UI extensibility ClSID: {aaa6dee9-31b9-4f18-ab39-82ef9b06eb73}
    IHV diagnostics CLSID : {00000000-0000-0000-0000-000000000000}


    =======================================================================
    ============================= SHOW INTERFACES =========================
    =======================================================================


    There is 1 interface on the system:

    Name : Wi-Fi
    Description : Broadcom 802.11n Network Adapter
    GUID : b337d9c4-b936-4e77-a138-cba3fcef233c
    Physical address : 80:56:f2:35:69:b6
    State : connected
    SSID : Nacho Internet
    BSSID : 00:90:a9:ae:18:8b
    Network type : Infrastructure
    Radio type : 802.11n
    Authentication : WPA2-Personal
    Cipher : CCMP
    Connection mode : Auto Connect
    Channel : 11
    Receive rate (Mbps) : 72
    Transmit rate (Mbps) : 72
    Signal : 97%
    Profile : Nacho Internet

    Hosted network status : Not available


    =======================================================================
    =========================== SHOW HOSTED NETWORK =======================
    =======================================================================


    Hosted network settings
    -----------------------
    Mode : Allowed
    Settings : <Not configured>

    Hosted network status
    ---------------------
    Status : Not available


    =======================================================================
    ============================= SHOW SETTINGS ===========================
    =======================================================================


    Wireless LAN settings
    ---------------------
    Show blocked networks in visible network list: No

    Only use GP profiles on GP-configured networks: No

    Hosted network mode allowed in WLAN service: Yes

    Allow shared user credentials for network authentication: Yes

    Block period: Not Configured.

    Auto configuration logic is enabled on interface "Wi-Fi"


    =======================================================================
    ============================== SHOW FILTERS ===========================
    =======================================================================


    Allow list on the system (group policy)
    ---------------------------------------
    <None>

    Allow list on the system (user)
    -------------------------------
    <None>

    Block list on the system (group policy)
    ---------------------------------------
    <None>

    Block list on the system (user)
    -------------------------------
    <None>


    =======================================================================
    =========================== SHOW CREATEALLUSER ========================
    =======================================================================


    Everyone is allowed to create all user profiles.


    =======================================================================
    ============================= SHOW PROFILES ===========================
    =======================================================================


    Profiles on interface Wi-Fi:

    Group policy profiles (read only)
    ---------------------------------
    <None>

    User profiles
    -------------
    All User Profile : Nacho Internet


    =======================================================================
    ========================== SHOW PROFILES NAME=* =======================
    =======================================================================


    Profile Nacho Internet on interface Wi-Fi:
    =======================================================================

    Applied: All User Profile

    Profile information
    -------------------
    Version : 1
    Type : Wireless LAN
    Name : Nacho Internet
    Control options :
    Connection mode : Connect automatically
    Network broadcast : Connect only if this network is broadcasting
    AutoSwitch : Do not switch to other networks

    Connectivity settings
    ---------------------
    Number of SSIDs : 1
    SSID name : "Nacho Internet"
    Network type : Infrastructure
    Radio type : [ Any Radio Type ]
    Vendor extension : Not present

    Security settings
    -----------------
    Authentication : WPA2-Personal
    Cipher : CCMP
    FIPS mode : Disabled
    Security key : Present

    Cost settings
    -------------
    Cost : Unrestricted
    Congested : No
    Approaching Data Limit : No
    Over Data Limit : No
    Roaming : No
    Cost Source : Default


    =======================================================================
    ======================= SHOW NETWORKS MODE=BSSID ======================
    =======================================================================


    Interface name : Wi-Fi
    There are 5 networks currently visible.

    SSID 1 : ATT3Y2P9i4
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : b0:77:ac:c9:67:40
    Signal : 81%
    Radio type : 802.11n
    Channel : 1
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 2 : 2WIRE527
    Network type : Infrastructure
    Authentication : WPA-Personal
    Encryption : TKIP
    BSSID 1 : 34:ef:44:4b:ed:51
    Signal : 32%
    Radio type : 802.11g
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 3 : NETGEAR
    Network type : Infrastructure
    Authentication : Open
    Encryption : None
    BSSID 1 : 00:1e:2a:e3:36:4d
    Signal : 28%
    Radio type : 802.11g
    Channel : 6
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 4 : 2WIRE416
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 3c:ea:4f:a6:d2:d1
    Signal : 12%
    Radio type : 802.11g
    Channel : 9
    Basic rates (Mbps) : 1 2 5.5 11
    Other rates (Mbps) : 6 9 12 18 24 36 48 54

    SSID 5 : Nacho Internet
    Network type : Infrastructure
    Authentication : WPA2-Personal
    Encryption : CCMP
    BSSID 1 : 00:90:a9:ae:18:8b
    Signal : 100%
    Radio type : 802.11n
    Channel : 11
    Basic rates (Mbps) : 1 2 5.5 6 11 12 24
    Other rates (Mbps) : 9 18 36 48 54


    SERVICE_NAME: dhcp
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    SERVICE_NAME: dnscache
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    SERVICE_NAME: wlansvc
    TYPE : 20 WIN32_SHARE_PROCESS
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Leeandra
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11n Network Adapter
    Physical Address. . . . . . . . . : 80-56-F2-35-69-B6
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::184f:b69:99c0:d5f9%4(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.112(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, December 24, 2013 3:30:39 PM
    Lease Expires . . . . . . . . . . : Tuesday, December 31, 2013 3:30:40 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 75519730
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F3-1F-C5-20-1A-06-2C-27-4C
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : hsd1.mi.comcast.net.
    Description . . . . . . . . . . . : Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)
    Physical Address. . . . . . . . . : 20-1A-06-2C-27-4C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{B337D9C4-B936-4E77-A138-CBA3FCEF233C}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Global Settings:
    ----------------------------------------------------------------------
    IPsec:
    StrongCRLCheck 0isabled
    SAIdleTimeMin 5min
    DefaultExemptions NeighborDiscovery,DHCP
    IPsecThroughNAT Never
    AuthzUserGrp None
    AuthzComputerGrp None
    AuthzUserGrpTransport None
    AuthzComputerGrpTransport None

    StatefulFTP Enable
    StatefulPPTP Enable

    Main Mode:
    KeyLifetime 480min,0sess
    SecMethods DHGroup2-AES128-SHA1,DHGroup2-3DES-SHA1
    ForceDH No

    Categories:
    BootTimeRuleCategory McAfee Personal Firewall
    FirewallRuleCategory McAfee Personal Firewall
    StealthRuleCategory Windows Firewall
    ConSecRuleCategory Windows Firewall

    Ok.


    Current WinHTTP proxy settings:

    Direct access (no proxy server).
    Last edited by LostWithaMonkey; 23 Dec 2013 at 15:38. Reason: changes
      My System SpecsSystem Spec

  5. #5


    This is showing a valid IP and you should be connected without problems.

    Of course using McAfee personal firewall can easily cause problems like this.

    If McAfee is a trail version then I strongly recommend that you uninstall it using the special tool in the link below, as this is by far the most likely cause of the problem.

    New machines are typically loaded down with preinstalled programs that can cause problems and mostly just take up space on the harddrive.

    How to uninstall or reinstall supported McAfee products using the Consumer Products Removal tool (MCPR)
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8


    I will try uninstalling McAfee and let you know. Thanks
      My System SpecsSystem Spec

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