Conversion to 8.1 Blocks Access to Printer from Wife's Com

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iamjim

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I assume the WindowsEight forums are WindowsEightPointOne also.

I was very reluctant to convert from 8 to 8.1 but a couple of friends kept needling me about pointless concern. They assured me the conversion would be smooth as silk with no problems. Well, no.

Since the conversion my wife's win7 computer can not longer use the printer on my Win8.1 machine. I've been unable to figure out where I go to share the printer with the network. Most places say it happens automatically. Well, no.

The printer was working before the conversion and still shows up on her computer since the conversion. It was set as her default printer and showed up this way in Word and other apps. Also, she could choose it in all apps. But, when you tried to print it would say "Access Denied." I did everything I could think of and finally removed the printer from her machine and tried to reinstall it. When I did that it asked for the username and password. When I gave it that it said "Credentials Insufficient."

The FAX modem no longer works either, but the printer is the most urgent problem. Boy, do I regret going to 8.1
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
iamjim said:
I assume the WindowsEight forums are WindowsEightPointOne also.

I was very reluctant to convert from 8 to 8.1 but a couple of friends kept needling me about pointless concern. They assured me the conversion would be smooth as silk with no problems. Well, no.

Since the conversion my wife's win7 computer can not longer use the printer on my Win8.1 machine. I've been unable to figure out where I go to share the printer with the network. Most places say it happens automatically. Well, no.

The printer was working before the conversion and still shows up on her computer since the conversion. It was set as her default printer and showed up this way in Word and other apps. Also, she could choose it in all apps. But, when you tried to print it would say "Access Denied." I did everything I could think of and finally removed the printer from her machine and tried to reinstall it. When I did that it asked for the username and password. When I gave it that it said "Credentials Insufficient."

The FAX modem no longer works either, but the printer is the most urgent problem. Boy, do I regret going to 8.1
Click to expand...

You will want to uninstall then reinstall the printer drivers on the Windows 8.1 machine.

Also turn on Network Discovery and File and Printer sharing in the Advanced settings at the Network and Sharing center.

I'm not sure why you would be having credential problems but if you had a Homegroup set up then try leaving the Homegroup on both machines then create a new one and rejoin.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Thanks for your suggestions. I don"t have homegroups> I've never been able to get homegroups working on 6 different machines.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
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