Windows 8 and 8.1 Forums


Internet works in desktop but not in start screen

  1. #1


    Posts : 2
    Windows 8.1 Pro

    Internet works in desktop but not in start screen


    Hello everyone,

    Since I installed some "critical" updates from microsoft, there have been some network problems. The main problem that I noticed was that the ethernet appeared as "limited". Then, as I logged in, internet was actually working fine, but that was in desktop mode. Now, as I try to run an app from start screen, it said that there was no internet connection...
    So I went to troubleshoot the problem but nothing was found. The other thing I noticed was that, by opening the "Network and Sharing center", there appeared something unusual:

    Click image for larger version


    I also booted up to safe mode with network to see if it still persisted, and it still continued limited and while opening the network and sharing center, it still showed that thing on the image.

    All this happened just after installing and restarting for the new update, and so, I also tried to restore the system to the point before the update, but it was proven to be unsuccessful, in the end appearing a message saying that it must have not been successful because of the antivirus being enabled at the time (I doubt it), or because of an unknown error.

    I do not know what else to do, so I came here to seek for help and hopefully I'll get this resolved. It's not much of an inconvenience though, as I mostly use the desktop mode, in which the internet still works. Nevertheless, I still occasionally go and visit some apps in start screen, which are not possible anymore as it wont detect an internet connection there.

    Thanks for the help

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8.1 Pro


    Nevermind, I fixed the problema by recovering again but to a different instance in time.
      My System SpecsSystem Spec

Internet works in desktop but not in start screen
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