Windows 8 and 8.1 Forums


Explorer bar cannot be displayed

  1. #11


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    Quote Originally Posted by lifetec View Post
    Try to remove the malware with a anti-malware programme, like Malwarebytes (Freeware).
    I ran Malwarebytes and quite a bit of malwares were detected and they were all deleted. But the problem remains. I wonder what else can be done. Any idea is appreciated.

      My System SpecsSystem Spec

  2. #12


    Quote Originally Posted by churin View Post
    Quote Originally Posted by lifetec View Post
    Try to remove the malware with a anti-malware programme, like Malwarebytes (Freeware).
    I ran Malwarebytes and quite a bit of malwares were detected and they were all deleted. But the problem remains. I wonder what else can be done. Any idea is appreciated.
    Usually after virus's are removed you will have some type of system file corruption.

    Try following the directions in the following link that show you how to scan the system files and repair them.
    Accessing internet
      My System SpecsSystem Spec

  3. #13


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    Quote Originally Posted by chev65 View Post
    Quote Originally Posted by churin View Post
    Quote Originally Posted by lifetec View Post
    Try to remove the malware with a anti-malware programme, like Malwarebytes (Freeware).
    I ran Malwarebytes and quite a bit of malwares were detected and they were all deleted. But the problem remains. I wonder what else can be done. Any idea is appreciated.
    Usually after virus's are removed you will have some type of system file corruption.

    Try following the directions in the following link that show you how to scan the system files and repair them.
    Accessing internet
    sfc /scannow returned "Windows Resource Protection did not find any integrity violation"

    Now situation has gotten worse: I can no longer get anywhere in the Internet by IE or FFox even though the Network and Sharing Center shows internet connection.
      My System SpecsSystem Spec

  4. #14


    You might try running a few more virus scan's. Try using Windows defender as well.

    I'd also think about running Download CCleaner 4.08.4428 - FileHippo.com

    No telling how many viruses or how much damage they did and I doubt it got them all. Once the browser is high jacked you would also want to return the browser to default settings. In IE that's internet options , advanced tab, reset button.

    For the browser off line problem try running the IPReset file below which will reset the network stack and flush the DNS etc. your machine will reboot automatically.

    If you can post a screen shot of the ipconfig/all it would also be helpful.
    Explorer bar cannot be displayed Attached Files
      My System SpecsSystem Spec

  5. #15


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    First off, ability to browse internet by IE or FFox came back last night without doing anything.

    This morning I did the following:
    Virus scanning by Defendor
    Running CCleaner
    Resetting IE
    Running IPReset
    Executing Dism /Online /Cleanup-Image /RestoreHealth on Command promp

    I could get the explorer bar by Alt+C short-cut key or clicking the star icon on the title bar.
    Remaining problem is I cannot turn on menu bar, favorites bar, etc. : The menu displayed by clicking the title bar does not contain Menu bar, Favorites bar, and so forth. What are displayed include Restore, Move, Size, etc.

    What I can do now is restoring one of those old restore points. And if that does not work restoring the system backup. Is there any other thing I should try before doing any of the above?
      My System SpecsSystem Spec

  6. #16


    Did you pass both sfc and DISM repair scans? It will say if it fixed problems or not and will say if the repairs were completed.

    I need to see a screen shot of the problem, are you talking about when you right click at the top of IE?

    You are not seeing the usual context items like Menu bar, favorites bar etc. like what is showing in the picture?

    Most likely just reinstalling IE10 will fix this problem. Microsoft has a link just for this.

    How to repair or reinstall Internet Explorer in Windows
    Attached Thumbnails Attached Thumbnails Screenshot (13).png  
      My System SpecsSystem Spec

  7. #17


    Posts : 660
    windows 8.1


    Another possibility is a false entry in the registry. Open the Registry ( Start> Run> regedit) and find the key: HKEY_CURRENT_USER \ Software \ Microsoft \ Internet Explorer \ Toolbar.
    In the subkey 'Web Browser' delete by right click-> Delete the entire entry 'ITBarLayout' and restart the computer.

    If this problems appears on windows xp machine, there is a fix on this page Restore Show Desktop Icon.

    Always make a registry backup first to be sure.
      My System SpecsSystem Spec

  8. #18


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    Quote Originally Posted by chev65 View Post
    Did you pass both sfc and DISM repair scans? It will say if it fixed problems or not and will say if the repairs were completed.
    sfc /scannow returned "Windows Resource Protection did not find any integrity violation"
    DISM session as follows:
    Click image for larger version

    I need to see a screen shot of the problem, are you talking about when you right click at the top of IE?
    You are not seeing the usual context items like Menu bar, favorites bar etc. like what is showing in the picture?
    Yes, it was when I RIGHT clicked on the top title bar, and the context menu items were not the usual ones.

    Most likely just reinstalling IE10 will fix this problem. Microsoft has a link just for this.

    How to repair or reinstall Internet Explorer in Windows
    I will try this if the registry trick suggested by lifetec does not work.
      My System SpecsSystem Spec

  9. #19


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    The registry tric suggested by lifetec did not cure the problem.
    Reinstalling IE did not change the problem situation either. The process appears simply turning it off and on again so it does not seems to be a complete clean reinstall.
    Any other idea other than restoring a restore point or the system backup?
      My System SpecsSystem Spec

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Explorer bar cannot be displayed
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