Internet stopped working

D

DerpyCowz

New Member
Messages
5
I got my computer, running windows 8.1 about a year ago now. It worked fine, until now. I was surfing the internet today, then I restart my computer, and I try to update my graphics card and network adapter, the internet stops working. from my internet properties I used to be running with ipv4 and ipv6, now it is only running with ipv4 and is to slow to even load pages, so it just says the usual can't display page. I've tried running Norton 360, nothing. I tried updating the network adapter with Norton disabled, nothing. I tried going in safe mode, again nothing worked. Are there any solutions? I am really upset from this problem.

Thnks
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Microsoft
    CPU
    Unknown
    Motherboard
    Unknown
    Memory
    Unknown
    Graphics Card(s)
    Amd Radeon HD 7520G
    Browser
    IE
    Antivirus
    Norton 360
DerpyCowz said:
I got my computer, running windows 8.1 about a year ago now. It worked fine, until now. I was surfing the internet today, then I restart my computer, and I try to update my graphics card and network adapter, the internet stops working. from my internet properties I used to be running with ipv4 and ipv6, now it is only running with ipv4 and is to slow to even load pages, so it just says the usual can't display page. I've tried running Norton 360, nothing. I tried updating the network adapter with Norton disabled, nothing. I tried going in safe mode, again nothing worked. Are there any solutions? I am really upset from this problem.

Thnks
Click to expand...

If you can post a screen shot of the ipconfig/all from this machine it would be very helpful. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Well, my computer won't connect to internet AT all, so unless I can take some cruddy ones with my ipad, then I cant :(
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Microsoft
    CPU
    Unknown
    Motherboard
    Unknown
    Memory
    Unknown
    Graphics Card(s)
    Amd Radeon HD 7520G
    Browser
    IE
    Antivirus
    Norton 360
DerpyCowz said:
Well, my computer won't connect to internet AT all, so unless I can take some cruddy ones with my ipad, then I cant :(
Click to expand...

You can still run the ipconfig/all command and save the screen shot to a USB drive, then load the picture from the USB to what ever you are using now to connect with.

I can only guess at what the problem might be unless I have something to go on. :)
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Okay, I'll try and use the family desktop to upload the photos (2 pics)
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Microsoft
    CPU
    Unknown
    Motherboard
    Unknown
    Memory
    Unknown
    Graphics Card(s)
    Amd Radeon HD 7520G
    Browser
    IE
    Antivirus
    Norton 360
Screenshot (2).pngScreenshot (1).png
 

My Computer

System One

  • OS
    Windows 8.1 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Microsoft
    CPU
    Unknown
    Motherboard
    Unknown
    Memory
    Unknown
    Graphics Card(s)
    Amd Radeon HD 7520G
    Browser
    IE
    Antivirus
    Norton 360
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