can't access the main computer file system

max884

New Member
Messages
1
Installed 8.1 update and it selected a login identification location of a folder I had created to transfer files from my lap top to the pc. I emptied the files as I verified the contents last year. Now it will not let me access the main computer file system to make changes due to no network admin password. Which I believe to be saved on the folder group I cant access. What do I have to do to get this machine to recognize the files I need for my business.
I tried to get rid of this update without success via refresh. If I have to format the drive I will. I need this computer to operate the graphic programs it has. So what do I do to get this off my computer>\?

Please help me I have a customers product designed and ready to create, but cant access it........ hopefully I can save this somehow if not I will be two more weeks in redesign and most likely lose a very valuable account.


Thanks Max
 

My Computer

System One

  • OS
    8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell xps8500
    CPU
    i7-3370 3.4
    Motherboard
    Dell info not listed
    Memory
    24
    Graphics Card(s)
    nvidia geforce gt 620
    Browser
    internet explorer 11.01
    Antivirus
    ms security
Could you provide a screenshot of what you are talking about ?
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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