Solved Wireless problems

DMGrier

DMGrier

New Member
Power User
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249
Location
Canon City
So I upgraded to Windows 8.1, before hand I checked my OEM for updated drivers and installed everything in which was updated for Windows 8.1. Everything works but the Wireless is hit or miss, when I first boot the computer it shows every network name in range but mine and yes I checked my other devices my wireless is fine. If I boot the computer I can't get it to work, for some reason I have to boot the computer then do a restart then I have to manually connect through the network manager by typing network name, what my security is and my security password. Then it will show my network with limited connection, then I have to disconnect from my network and reconnect to be able to finally have internet. I have even tried reinstalling the wireless drivers from the OEM and any necessary Windows 8.1 updated they made. They Vaio is only going on three years old and works fine in Windows 7 and 8 but there is something with 8.1 messing up my wireless. I have a Sony Vaio VPCEB42FM notebook, any ideas since this is starting to annoy me with how hard I must work just to get internet connection.

Edit I also had check for updates for my drivers through the hardware update tool in Windows and it is telling me all drivers are up to date.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
Did you do all the required "prep work" before updating to 8.1?

Screenshot (40).png

Sony eSupport - VPCEB42FM/WI - Support

If so, try these additional things:

Download latest drivers from above link
Check for BIOS Updates
Reboot router
Check for router firmware updates

Good luck.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
DMGrier said:
So I upgraded to Windows 8.1, before hand I checked my OEM for updated drivers and installed everything in which was updated for Windows 8.1. Everything works but the Wireless is hit or miss, when I first boot the computer it shows every network name in range but mine and yes I checked my other devices my wireless is fine. If I boot the computer I can't get it to work, for some reason I have to boot the computer then do a restart then I have to manually connect through the network manager by typing network name, what my security is and my security password. Then it will show my network with limited connection, then I have to disconnect from my network and reconnect to be able to finally have internet. I have even tried reinstalling the wireless drivers from the OEM and any necessary Windows 8.1 updated they made. They Vaio is only going on three years old and works fine in Windows 7 and 8 but there is something with 8.1 messing up my wireless. I have a Sony Vaio VPCEB42FM notebook, any ideas since this is starting to annoy me with how hard I must work just to get internet connection.

Edit I also had check for updates for my drivers through the hardware update tool in Windows and it is telling me all drivers are up to date.
Click to expand...
Check under Network Adapters in Device manager for "Microsoft Kernel Debug Adapter", if it's there, uninstall it and see whether it helps.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
Capture.PNG
Wasn't in there.

my2cents: yes I did all the prep work, from what I am seeing from google searches it looks like a lot of people are having problems with Wireless drivers in Windows 8.1, sucks but I may be up a creek with no paddle on this one.:(
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
Yes but many of these issues are fixable "if" you rig does support 8.1 and, from what I see, "it does." So, if you have checked these as well,

Check for BIOS Updates
Reboot router
Check for router firmware updates

... then you may have to wait for someone that is better with wireless issues. We have a few members that are very good in that area so don't give up hope yet!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
chev65 said:
Perhaps this link to the Intel drivers for Windows 8.1 might help.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23231

According to Intel you need to uninstall both of the Intel 6250 drivers then install the new one. :)

Intel® Wi-Fi Products — Recommendations after upgrading from Windows 7* to Windows 8* or Windows 8.1*
Click to expand...

Thanks, fixed the issue. I didn't think about checking Intel, figured since my OEM updated the page for upgrading to Windows 8.1 I thought if Intel would have released specific direction then my OEM would have included them. Thanks again.

And thanks to my2cents and brummyfan for your support and being first responders.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Sager NP2740
    CPU
    Intel Core i7 4702HQ 2.2 GHz
    Motherboard
    W740SU
    Memory
    8 GB 1600 MHz
    Graphics Card(s)
    Intel Iris Pro 5200
    Sound Card
    High Defenition Audio
    Monitor(s) Displays
    IPS Display
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 840 EVO 250 GB mSATA
    Internet Speed
    60 Mbps cable, NETGEAR Night Hawk AC1900
    Browser
    Firefox 38.0.5
    Antivirus
    Windows Defender & Malwarebytes Pro
Glad you got it fixed and I see you didn't have to wait too long for one of our experts to arrive. In fact, he arrived simultaneously with my suggestion to wait a bit. @chev65: Nice job!
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
DMGrier said:
chev65 said:
Perhaps this link to the Intel drivers for Windows 8.1 might help.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23231

According to Intel you need to uninstall both of the Intel 6250 drivers then install the new one. :)

Intel® Wi-Fi Products — Recommendations after upgrading from Windows 7* to Windows 8* or Windows 8.1*
Click to expand...

Thanks, fixed the issue. I didn't think about checking Intel, figured since my OEM updated the page for upgrading to Windows 8.1 I thought if Intel would have released specific direction then my OEM would have included them. Thanks again.

And thanks to my2cents and brummyfan for your support and being first responders.
Click to expand...

The problem was that Intel in it's infinite wisdom chose to place the updated drivers for Windows 8.1 on a completely different and separate site from the original Windows 8 drivers.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
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